Vodafone Business Presents Cutting-Edge Hospitality Solutions at FiturTechY 2024

Vodafone Business Presents Cutting-Edge Hospitality Solutions at FiturTechY 2024

(IN BRIEF) Vodafone Business, in collaboration with tech partners Eviden, Fractalia, and EcoMT, showcased innovative solutions at FiturTechY in Madrid, aimed at revolutionizing the hospitality industry. Among the highlights was a virtual assistant powered by Generative AI, acting as a virtual receptionist to enhance guest experiences by providing tailored information about the hotel and local attractions in multiple languages. This assistant, capable of understanding guest intentions, can even perform tasks like making reservations or booking tickets. Additionally, Vodafone Business presented REM Data, a solution developed with Fractalia, enabling real-time monitoring and analysis of physical spaces to optimize operations, especially in high-traffic areas like hotel restaurants and pools. Lastly, TechYRoom, a cloud-based software solution developed with EcoMT, integrates voice control, generative AI, and IoT automation to streamline routine tasks for hotel staff while allowing guests to adjust their comfort levels according to energy efficiency criteria. These innovative solutions signify a leap forward in hospitality technology, promising improved guest experiences and operational efficiency.

(PRESS RELEASE) LONDON, 12-Feb-2024 — /EuropaWire/ — Vodafone (LON: VOD), a British multinational leader in technology communications, announces that this year, Vodafone Business, in collaboration with tech partners Eviden, Fractalia, and EcoMT, took center stage, presenting groundbreaking solutions aimed at transforming the hospitality sector. Every year, the travel industry converges in Madrid for FiturTechY, a prestigious five-day event showcasing the latest trends, products, and services in tourism.

Virtual Assistant Revolutionizes Guest Experience

At the forefront of innovation was Vodafone Business’s virtual assistant, powered by Generative AI and developed in partnership with Eviden. This virtual receptionist enhances guest interactions by providing personalized information about the hotel and local attractions in multiple languages. Equipped with natural language processing capabilities, the assistant understands guest intentions and can execute tasks such as making reservations or booking tickets, streamlining the guest experience and reducing wait times.

Real-Time Monitoring with REM Data

Teaming up with Fractalia, Vodafone Business introduced REM Data, a cutting-edge solution enabling real-time monitoring and analysis of physical spaces within hotels. This technology allows management teams to track visitor traffic, monitor capacity levels, and optimize operations in high-traffic areas such as restaurants and pools. By providing actionable insights, REM Data empowers hoteliers to make informed decisions that enhance guest satisfaction and operational efficiency.

TechYRoom Enhances Operational Efficiency

Vodafone Business, in collaboration with EcoMT, unveiled TechYRoom, a cloud-based software solution designed to streamline routine tasks for hotel staff while improving energy efficiency. Leveraging voice control, generative AI, and IoT automation technologies, TechYRoom enables employees to perform everyday duties with ease, using simple voice commands. Additionally, guests can adjust their comfort levels during their stay, contributing to energy conservation efforts and enhancing sustainability initiatives.

Empowering the Future of Hospitality

“Vodafone Business is proud to present these innovative solutions at FiturTechY 2024, marking a significant milestone in the evolution of the hospitality industry,” said [Spokesperson], [Title] at Vodafone Business. “By leveraging cutting-edge technologies such as AI and IoT, we aim to empower hoteliers to deliver exceptional guest experiences while driving operational efficiency and sustainability.”

FiturTechY 2024 served as a platform for Vodafone Business to demonstrate its commitment to driving digital transformation across the hospitality sector, ushering in a new era of innovation and excellence.

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SOURCE: VODAFONE