SINGAPORE, 9-Jul-2019 — /EuropaWire/ — Kuehne + Nagel announced it is rolling out an AI-based digital freight platform in Asia Pacific, first starting off with Thailand. With this launch, the company is expanding its suite of online services. The AI freight platform is called etrucKNow.com and will bridge the supply and demand of overland logistics via a digital marketplace. etrucKNow will offer a faster way for customers to book trucks and an easier way for carriers to unlock business opportunities.
Thailand has been selected for the launch of the new freight platform due to its market where the road freight industry is projected to grow to a market size of over USD 31 billion by 2023. Kuehne + Nagel’s digital platform will eventually be rolled out in India, Vietnam, Singapore, Malaysia, New Zealand and Australia in 2019 and 2020.
Simplified quotation and comparison process features are part of the new digital platform etrucKNow for the convenience of the shippers. The most competitive quotation is achieved by relying on an AI-enabled engine that takes the shipment details provided by the customer and automates the quotation comparison process by validating multiple data points. Simply put, proprietary rate engine will make a use of an AI to match shipper’s requirements with carrier availability while eliminating the manual processes.
During the launch period, customers will get additional savings through promotion codes.
The AI freight platform etrucKNow boasts real-time visibility, which is an important concern to customers and carriers. Shippers and carriers will always know in real-time where their shipments or drivers are through the etrucKNow’s real-time track and trace capabilities. They will also receive pro-active service alerts on delivery milestones.
Approved carriers on the etrucKNow platform will be given the opportunity to convert their empty space or trips into potential revenue through the marketplace platform which provides them with access to a network of shippers requiring road freight services. Truck operators can register for an account on etrucKNow.com and will be subject to a vetting and onboarding process.
Commenting on the freight platform launch, Chellan Ganesan, Vice President of Overland for Kuehne + Nagel South Asia Pacific, said:
“etrucKNow.com is an easy-to-use web application designed and developed based on customers’ needs and market trends. We are very excited to be able to shape the future of the overland business here in Asia.”
KPMG Digital Village assisted with the development of etrucKNow.com.
The etrucKNow freight platform is part of Kuehne + Nagel’s digital transformation strategy.
Angela M. Schmidt
Communications South Asia Pacific
+65 330 0631
SOURCE: Kuehne + Nagel