Deutsche Telekom, ServiceNow, and Cisco Unveil Future-Ready Retail Solutions at EuroCIS Trade Fair

End-to-end digital solutions help to improve retail workflows © iStock / kupicoo

(IN BRIEF) Deutsche Telekom, along with partners ServiceNow and Cisco, will showcase innovative retail solutions at the EuroCIS trade fair in Düsseldorf. These solutions, including “Instore Task Management” and “Law Monitoring,” aim to streamline operations and ensure compliance with evolving legal requirements. Additionally, the “Telekom Sustainability Manager” addresses the growing focus on sustainability in retail. Deutsche Telekom also offers workforce management services and highlights the benefits of fiber optics for digital transformation. Visit their booth at EuroCIS to learn more about these modern retail solutions.

(PRESS RELEASE) BONN, 15-Feb-2024 — /EuropaWire/ — Deutsche Telekom (ETR: DTE), one of the world’s leading integrated telecommunications companies and the largest telecommunications provider in Europe by revenue, in collaboration with partners ServiceNow and Cisco, will showcase innovative solutions for the future of smart retail at the EuroCIS trade fair in Düsseldorf from February 27 to 29, 2024. These solutions aim to assist retailers in modernizing their IT infrastructure and prioritizing sustainability, aligning with the digital transformation trends identified in the EHI Retail Institute’s 2023 study.

One of the highlights at EuroCIS 2024 is the premiere of T-Systems’ “Instore Task Management” solution, developed in partnership with ServiceNow. This end-to-end solution streamlines store operations by digitizing and automating tasks such as promotion campaigns, cleaning, and repairs. Through a centralized platform, information is digitally transmitted to store branches, facilitating real-time feedback and documentation, thereby optimizing workflows and enhancing transparency.

Additionally, T-Systems will introduce “Law Monitoring,” an AI-powered service designed to monitor legal changes globally, particularly relevant for retailers facing frequent regulatory updates. By automating the monitoring process, this solution reduces error rates and helps retailers stay compliant with evolving legal requirements.

Moreover, sustainability emerges as a key focus area for retailers, with prospective buyers and financial institutions increasingly prioritizing sustainability credentials. At EuroCIS, Deutsche Telekom will unveil the “Telekom Sustainability Manager,” a modular solution facilitating data collection, climate management, and supply chain sustainability. This comprehensive tool supports retailers in meeting ESG reporting requirements and enhancing collaboration within the company.

In the realm of workforce management, Deutsche Telekom offers various services to digitally connect store employees with the company, including mobile device solutions and infrastructure support. Additionally, the expansion of fiber optics enables high-performance broadband connections, paving the way for innovative services such as self-checkout and real-time business analytics.

Retailers are invited to explore these modern solutions for smart retail at Deutsche Telekom’s booth in Hall 9, Stand F22 at EuroCIS, embodying the motto “Smart Store – Seamless. Sustainable. Intelligent. Connected.”

About Deutsche Telekom: Deutsche Telekom Group profile

Media contact:

Caroline Bergmann
Spokesperson

media@telekom.de
+49 228 181 49494

SOURCE: Deutsche Telekom AG