Telia Denmark Maintains Network Excellence with Nokia’s Advanced Managed Services

Telia Denmark Maintains Network Excellence with Nokia’s Advanced Managed Services

(IN BRIEF) Telia Denmark has once again clinched the top spot for customer-perceived network quality in the country, thanks to Nokia’s advanced managed services. Umlaut, a renowned advisory firm, bestowed this recognition for the second consecutive year, underscoring Telia’s commitment to superior service delivery. Collaborating closely with Nokia, Telia leveraged data analytics and benchmarking tests to optimize network performance across major urban areas and connecting roads. This achievement reflects the seamless integration of AI and automation technologies into Telia’s network operations, as highlighted by Daniel Askeroth, Telia Denmark’s CTO, and Erez Sverdlov, Nokia’s Vice President for Cloud and Network Services Market Leader in Europe.

(PRESS RELEASE) ESPOO, 26-Mar-2024 — /EuropaWire/ — Telia Denmark, supported by Nokia’s advanced network services, has once again been recognized with the number one position in the country for customer-perceived network quality for a second year in a row by Umlaut, a leading industrial advisory research and benchmarking firm owned by Accenture.

Telia Denmark and Nokia have worked closely to better leverage data analytics, paired with conducting benchmarking tests that have enhanced the operator’s network performance in the 25 largest cities and towns, plus connecting roads, in the country.

The collaboration has included optimization activities within Telia’s “E2E Best Quality Network” program, enabling Telia Denmark to maximize its utilization of Nokia solutions, including core, radio, and transport domains.

Daniel Askeroth, CTO at Telia Denmark, said: “This recognition for a second year in a row demonstrates the strong partnership of Telia Denmark and Nokia. The validation of our superior service delivery is a reflection of a tireless commitment by both sides to deliver better outcomes for our customers, combined with a seamless integration of AI and automation technologies into our network operations.”

Erez Sverdlov, Vice President, Cloud and Network Services Market Leader, Europe at Nokia, said: “I am very pleased that Nokia’s managed services have once again been instrumental in supporting Telia Denmark to maintain its position as the top network operator in the country. Our managed services streamline operations through automation and fine-tunes resource allocation while maintaining the customer experience as the top priority.”

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SOURCE: Nokia