Emma Crystal Appointed CEO of NatWest Group’s Wealth Businesses, Including Coutts, in Strategic Move

(IN BRIEF) NatWest Group has announced the appointment of Emma Crystal as the new CEO of its Wealth Businesses, which include Coutts, pending regulatory approval. With a background in Investment Banking at Deutsche Bank and extensive experience in Wealth Management from Credit Suisse and UBS, Emma brings a wealth of expertise to her new role. She will report directly to CEO Paul Thwaite, join the Executive Committee of NatWest Holdings, and sit on the Coutts Board. Both Thwaite and Coutts Chairman Lord Remnant expressed confidence in Emma’s ability to lead the Wealth Businesses forward, emphasizing her client focus and commercial acumen. Emma herself expressed enthusiasm for the opportunity, highlighting Coutts’ strong brand and the Group’s capacity to support clients comprehensively across banking, lending, and wealth management.

(PRESS RELEASE) LONDON, 9-Feb-2024 — /EuropaWire/ — NatWest Group has announced the appointment of Wealth Management executive Emma Crystal as the new CEO of its Wealth Businesses, including Coutts, subject to regulatory approval.

Emma started her career in Investment Banking at Deutsche Bank and brings extensive Wealth Management experience from her time at Credit Suisse where she held a number of senior leadership roles including leading their Northern and Western European Wealth Management business. She will join in the summer from UBS where she is currently Lead, Sustainable Finance Group.

Emma will report directly to Chief Executive Officer, Paul Thwaite and be a member of the Executive Committee of NatWest Holdings. She will also sit on the Coutts Board in her capacity as Coutts CEO.

Chief Executive, Paul Thwaite, said: “Emma’s extensive Wealth Management experience and deep client focus make her the ideal person to lead our Wealth Businesses at this time. The UK Wealth Management market is large and growing and Emma’s proven ability to work across organisational boundaries will be invaluable in helping us deliver an outstanding client experience and achieve our growth ambitions.”

Emma Crystal said: “I’m delighted to be joining NatWest Group and to have the opportunity to lead our Wealth Businesses. In Coutts we have one of the strongest Private Banking brands in the market and as part of the wider Group we are uniquely placed to support clients with their full range of banking, lending and wealth management needs. I am looking forward to working with my new colleagues to deliver the exceptional service our clients deserve.”

Coutts Chairman, Lord Remnant added: “Emma has all the qualities needed to take Coutts forward. Her knowledge and understanding of clients combined with her commercial experience make her the ideal person to help Coutts write the next chapter in our history. I would like to welcome Emma, on behalf of the Coutts Board, and am very much looking forward to working with her.”

Media Contact:

Niall Caldwell
Head of Media, Retail Banking
NatWest
Niall.Caldwell@ulsterbank.com

SOURCE: NatWest