Update 16 Jan 2023: DNV’s ShipManager Software Suffers Ransomware Attack, 1000 Vessels Affected

Update 16 Jan 2023: DNV’s ShipManager Software Suffers Ransomware Attack, 1000 Vessels Affected

(PRESS RELEASE) BÆRUM, 16-Jan-2023 — /EuropaWire/ — DNV, a leading provider of software solutions for the maritime industry, has confirmed that its ShipManager software was the victim of a ransomware cyber-attack on the evening of Saturday 7 January (the announcement). In response to the incident, DNV experts have shut down the ShipManager’s IT servers to contain the attack. However, all users can still use the onboard, offline functionalities of the ShipManager software.

DNV is currently conducting an investigation into the cyber-attack and has stated that there are no indications that any other software or data by DNV is affected by the incident. Additionally, the server outage does not impact any other DNV services. The company is working closely with global IT security partners to investigate the incident and to ensure operations are online as soon as possible. DNV is also in dialogue with the Norwegian police about the incident.

To keep its customers informed, DNV is communicating daily with all 70 affected customers to update them on findings of the ongoing forensic investigations. In total, around 1000 vessels are affected by the incident.

DNV apologizes for the disruption and inconvenience this incident may have caused its customers and is working diligently to resolve the issue and restore full functionality to the ShipManager software as soon as possible. The company is taking all necessary steps to prevent such incidents in the future.

Media contacts:

Anne Vandbakk
Group Media Relations Manager, Norway
Phone: +47 952 06 545

Margrethe Andersen
Corporate Communications Manager Norway, Maritime
Phone: +47 47 68 22 89



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