Wolters Kluwer Strengthens Expert AI Strategy Through Expanded OpenAI Collaboration Across Healthcare, Tax, Legal and Compliance Markets

Wolters Kluwer Strengthens Expert AI Strategy Through Expanded OpenAI Collaboration Across Healthcare, Tax, Legal and Compliance Markets

(IN BRIEF) Wolters Kluwer has expanded its enterprise AI collaboration with OpenAI to support the development of trusted Expert AI solutions for regulated and high-stakes professional environments. The collaboration combines OpenAI’s latest enterprise AI capabilities with Wolters Kluwer’s curated content, domain expertise, workflow solutions, Responsible AI Principles, and secure GenAI enablement platform, FAB. The expanded work will support new domain-grounded generative and agentic AI features across healthcare, tax and accounting, legal, compliance, and regulatory workflows. In healthcare, UpToDate Expert AI is already gaining adoption among U.S. Enterprise Edition customers, representing around 2,000 hospitals, while CCH Axcess Expert AI is helping tax and accounting professionals reduce manual work by 20 to 30 percent. The collaboration reinforces Wolters Kluwer’s strategy of embedding governed, traceable, and professionally reliable AI into workflows where accuracy, productivity, security, and trust are essential.

(PRESS RELEASE) ALPHEN AAN DEN RIJN, 3-Jun-2026 — /EuropaWire/ — Wolters Kluwer has expanded its enterprise AI collaboration with OpenAI to accelerate the development of trusted Expert AI solutions for professionals working in regulated and high-stakes sectors. The broader collaboration is focused on creating and releasing AI-native capabilities designed to support expert decision-making, improve workflow productivity, and strengthen the use of governed AI across healthcare, tax and accounting, legal, compliance, and regulatory environments.

The expanded agreement brings together OpenAI’s enterprise AI capabilities with Wolters Kluwer’s domain expertise, curated professional content, embedded workflow solutions, and Responsible AI Principles. Through this collaboration, Wolters Kluwer aims to advance purpose-built AI tools that can support clinicians, lawyers, accountants, compliance teams, and other professionals who rely on accurate, explainable, and secure technology in critical work settings.

Alex Tyrrell, Senior Vice President and Head of Advanced Technology at Wolters Kluwer, said the collaboration supports the company’s Expert AI vision by bringing trusted AI into the daily workflows of professionals operating in complex environments. He noted that combining OpenAI’s latest enterprise capabilities with Wolters Kluwer’s domain-specific content, workflow knowledge, and governance framework will help scale AI solutions designed for critical professional use.

The companies are working on a pipeline of new features that will use domain-grounded generative AI and agentic AI to support decision-making and increase professional productivity. With access to OpenAI’s latest APIs and platform capabilities, Wolters Kluwer can deploy OpenAI technologies through its secure, model-agnostic GenAI enablement platform, known as FAB, while remaining within its existing enterprise infrastructure and customer governance requirements.

The collaboration is expected to further strengthen the relevance of Wolters Kluwer’s Expert AI solutions across several major professional markets. These include healthcare, where clinicians need evidence-based guidance; tax and accounting, where firms manage time-sensitive and document-heavy workflows; and legal and compliance, where accuracy, governance, traceability, and regulatory alignment are essential.

Ashley Kramer, Vice President of Enterprise at OpenAI, said AI is becoming a critical operating layer for enterprises and highlighted the importance of applying advanced AI capabilities in professional settings where trust, accuracy, and governance are central requirements.

Wolters Kluwer is already applying Expert AI across multiple business areas. In healthcare, UpToDate Expert AI represents a generative AI-powered evolution of the company’s evidence-based clinical information solution. Built with a multi-layer expert-in-the-loop framework and strong governance, the solution is designed to support medical intelligence reliability while helping reduce search friction and preserve transparency and traceability.

Working with OpenAI has helped Wolters Kluwer improve responsiveness, speed, cost efficiency, and clinical relevance within UpToDate Expert AI. Market adoption is also gaining momentum, with more than half of U.S. Enterprise Edition customers, representing approximately 2,000 hospitals, signed up to adopt the Expert AI version of UpToDate Enterprise as of April 30. Adoption is expected to move toward 70 percent by mid-year.

In tax and accounting, OpenAI-powered Expert AI capabilities are being used within CCH Axcess to support agentic workflows that help firms reduce time spent on manual processes. These capabilities assist with tasks such as gathering client data, classifying documents, and completing preparation steps that traditionally require significant manual effort, especially during compressed filing periods.

The CCH Axcess agentic solutions have already reduced manual tasks by 20 to 30 percent, enabling professionals to spend more time on higher-value advisory work while maintaining quality and auditability. By embedding AI into established professional workflows, Wolters Kluwer is helping firms improve efficiency without compromising governance or reliability.

Across its portfolio, Wolters Kluwer continues to follow a model-agnostic Expert AI strategy, using leading foundational models where appropriate while maintaining strong security, compliance, and professional standards. Its AI capabilities support research, data and document review, drafting, workflow automation, and advisory insights, while integrating with existing systems of record.

About Wolters Kluwer

Wolters Kluwer (EURONEXT: WKL) is a global leader in information solutions, software, and services for professionals in healthcare; tax and accounting; financial and corporate compliance; legal and regulatory; corporate performance and ESG. We help our customers make critical decisions every day by providing expert solutions that combine deep domain knowledge with technology and services. Wolters Kluwer reported 2025 annual revenues of €6.1 billion. The group serves customers in over 180 countries, maintains operations in over 40 countries, and employs approximately 21,100 people worldwide.

Media Contacts:

Stefan Kloet
Associate Director, Global Communications
Stefan.kloet@wolterskluwer.com
+31 612223657

Meg Geldens
Vice President, Investor Relations
ir@wolterskluwer.com
+31 172 64 1407

SOURCE: Wolters Kluwer