Tag Archives: first-class workforce management

HP Autonomy and Workforce Management Software Group, Inc. partner to integrate first-class workforce management into Autonomy Qfiniti platform

PALO ALTO, Calif., 25-7-2013 — /EuropaWire/ — HP Autonomy today announced it has partnered with the Workforce Management Software Group, Inc., (WFMSG), developer and provider of the Community workforce management solution, to help HP Autonomy Qfiniti customers improve contact center efficiency and performance … Read the full press release