(IN BRIEF) Telefónica has integrated artificial intelligence into its business voice communications services, from mobile lines to advanced switchboard solutions. The new offering brings generative AI features such as call transcription, call summarisation and virtual assistants directly into standard fixed-line … Read the full press release
Posted in Artificial Intelligence (AI), Business, Government, Healthcare, Industrial, Internet & Online, Management, Retail, Spain, Technology, Telecom
Tagged 10 percent increase in interactions, 24/7 availability, 60 percent greater efficiency, 60 percent reduction, actionable data, advanced language models, Agility, appointment management, artificial intelligence, Bookings, business applications integration, business voice communications, call response times, call summarisation, call transcription, car dealerships, Centrex 365, Centrex AI, Centrex IP, citizen services, collaboration tools, Corporate Communications, corporate mobile users, customer service automation, digital transformation, fixed-line voice, generative AI, healthcare services, intelligent voice services, Javier Pascual, large enterprises, local councils, medium-sized businesses, Microsoft platform, mobile voice, more than 100 languages, multilingual support, natural language processing, productivity, public administrations, smart voice, Spain, standard telephony, structured information, Telefonica, Telefónica Adds Generative AI to Business Voice Communications, Telefónica Brings Smart Voice Services to Fixed-Line and Mobile Business Customers, Telefónica España, Telefónica Targets Business Productivity With AI-Powered Voice Services, vehicle sales, virtual agents, Virtual Assistant, WhatsApp agent, workshop appointments
(IN BRIEF) KfW Research reported a clear improvement in sentiment among Germany’s small and medium-sized enterprises in July. The KfW-ifo SME Barometer rose by 4 points to -17.3 balance points, mainly due to stronger business expectations and improved assessments of … Read the full press release
Posted in Banks, Business, Economy, Financial, Germany, Government, Investment, Small Business
Tagged bureaucracy reduction, business climate, business expectations, business sentiment, construction industry, Economic Outlook, economic surveys, employment expectations, Federal Government, German SMEs, German SMEs Look Ahead With More Confidence Despite Fragile Economic Conditions, Germany, governing coalition, Gulf region exports, ifo Institute, Iran war, July 2026, KfW, KfW Research, KfW Research Says SME Expectations Rise as Price Pressures Continue to Ease, KfW-ifo SME Barometer, large enterprises, Manufacturing Sector, Philipp Scheuermeyer, price expectations, promotional programmes, reform programme, retailers, sales price expectations, services sector, small and medium-sized enterprises, SME Business Sentiment Improves in Germany but Remains Below Long-Term Average, SME confidence, wholesalers
(IN BRIEF) In January 2025, Germany’s small and medium-sized enterprises (SMEs) saw a slight improvement in business sentiment, with the KfW ifo Business Climate Index rising by 0.6 points to -21.4 balance points. Despite this increase, sentiment remains well below … Read the full press release
Posted in Banks, Business, Economy, Financial, Germany, Industrial, Investment, Management, News, Small Business, Technology
Tagged business climate, business sentiment, current situation, Dr. Klaus Borger, economic sentiment, export-oriented industrial firms, Germany, international competitiveness, KfW ifo Business Climate Index, KfW-ifo SME Barometer, large enterprises, monetary policy, political situation, service providers, six-month expectations, SMEs, trade conflict, US
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