TeamViewer ONE Powers Next Phase of Digital Operations for Mercedes AMG PETRONAS F1 Team in High Performance Racing Environment

TeamViewer ONE Powers Next Phase of Digital Operations for Mercedes AMG PETRONAS F1 Team in High Performance Racing Environment

(IN BRIEF) TeamViewer has announced that the Mercedes-AMG PETRONAS F1 Team has upgraded its IT infrastructure from TeamViewer Tensor to the AI-powered TeamViewer ONE platform, designed for Autonomous Endpoint Management. The move enhances the team’s ability to monitor and manage thousands of endpoints across its factory, offices, and trackside operations, ensuring real-time visibility and proactive issue resolution. In the high-pressure environment of Formula 1, where even minor technical disruptions can impact race performance, the platform’s ability to detect and fix issues before they occur is critical. The system leverages AI and a closed-loop learning model built on extensive data from support sessions and device telemetry. Team leadership highlighted benefits such as improved reliability, reduced downtime, and stronger productivity, while TeamViewer positioned the partnership as proof of the platform’s capability in one of the most demanding IT settings.

(PRESS RELEASE) BRACKLEY/GÖPPINGEN, 30-Apr-2026 — /EuropaWire/ — TeamViewer has announced that the Mercedes-AMG PETRONAS F1 Team has transitioned from TeamViewer Tensor to TeamViewer ONE, the company’s AI-native platform designed for Autonomous Endpoint Management. The upgrade comes ahead of the Formula 1 Miami Grand Prix and reflects a significant step forward in the team’s IT infrastructure, enabling enhanced oversight and control across thousands of connected endpoints spanning factory operations, office environments, and trackside systems.

TeamViewer ONE introduces a more advanced approach to IT operations by leveraging artificial intelligence to monitor systems in real time, detect anomalies, and resolve issues proactively before they disrupt performance. For a Formula 1 team, where even the smallest technical disruption can influence race outcomes, the ability to maintain uninterrupted operations is essential. The platform ensures continuous functionality across critical environments, including situations where connectivity may be limited, as it is capable of operating locally on devices.

Toto Wolff, Team Principal and CEO of the Mercedes-AMG PETRONAS F1 Team, highlighted the importance of reliable technology in a sport driven by data and precision. With multiple streams of information—from telemetry and weather data to radio communications—playing a role during a race, the underlying systems must perform flawlessly. He noted that adopting TeamViewer ONE represents a forward-looking decision aligned with the evolving demands of Formula 1.

Michael Taylor, IT Director for the team, emphasised the operational benefits of the transition, including reduced downtime, improved data insights, and measurable gains in productivity. Having relied on TeamViewer technology for years, the team viewed the move to the new platform as a natural progression that supports both performance goals and cost efficiency within the constraints of Formula 1 regulations.

From TeamViewer’s perspective, the partnership demonstrates the platform’s ability to operate in one of the most demanding IT environments. Chief Executive Officer Oliver Steil pointed to the scale and complexity of managing thousands of endpoints across multiple locations in real time, noting that such conditions represent an ideal proving ground for autonomous IT systems.

The platform is built around a closed-loop system that continuously learns from data. By combining insights from remote support sessions with detailed device telemetry, it can identify irregularities, initiate corrective actions, and resolve issues automatically. TeamViewer reports that it has surpassed one million AI-driven support sessions, with rapid growth in usage further strengthening the platform’s capabilities. Autonomous Endpoint Management is expected to become a defining trend in IT operations, with broader adoption anticipated over the coming years.

Through this upgrade, the Mercedes-AMG PETRONAS F1 Team is reinforcing its commitment to high-performance technology infrastructure, ensuring that its digital systems can keep pace with the speed, complexity, and precision required at the highest level of motorsport.

About TeamViewer
TeamViewer provides a Digital Workplace platform that connects people with technology – enabling, improving and automating digital processes to make work work better. In 2005, TeamViewer started with software to connect to computers from anywhere to eliminate travel and enhance productivity. It rapidly became the de facto standard for remote access and support and the preferred solution for hundreds of millions of users across the world to help others with IT issues. Today, more than 635,000 customers across industries rely on TeamViewer to optimize their digital workplaces – from small to medium sized businesses to the world’s largest enterprises – empowering both desk-based employees and frontline workers. Organizations use TeamViewer’s solutions to prevent and resolve disruptions with digital endpoints of any kind, securely manage complex IT and industrial device landscapes, and enhance processes with augmented reality powered workflows and assistance – leveraging AI and integrating seamlessly with leading tech partners. Against the backdrop of global digital transformation and challenges like shortage of skilled labor, hybrid working, accelerated data analysis and the rise of new technologies, TeamViewer’s solutions offer a clear value add by increasing productivity, reducing machine downtime, speeding up talent onboarding, and improving customer and employee satisfaction. The company is headquartered in Göppingen, Germany, and employs around 1,900 people globally. In 2025, TeamViewer achieved a revenue of around EUR 768 million. TeamViewer SE (TMV) is listed at Frankfurt Stock Exchange and belongs to the SDAX. Further information can be found at https://www.teamviewer.com

About TeamViewer

TeamViewer provides a Digital Workplace platform that connects people with technology – enabling, improving and automating digital processes to make work work better.

In 2005, TeamViewer started with software to connect to computers from anywhere to eliminate travel and enhance productivity. It rapidly became the de facto standard for remote access and support and the preferred solution for hundreds of millions of users across the world to help others with IT issues. Today, more than 635,000 customers across industries rely on TeamViewer to optimize their digital workplaces – from small to medium sized businesses to the world’s largest enterprises – empowering both desk-based employees and frontline workers.

Organizations use TeamViewer’s solutions to prevent and resolve disruptions with digital endpoints of any kind, securely manage complex IT and industrial device landscapes, and enhance processes with augmented reality powered workflows and assistance – leveraging AI and integrating seamlessly with leading tech partners. Against the backdrop of global digital transformation and challenges like shortage of skilled labor, hybrid working, accelerated data analysis and the rise of new technologies, TeamViewer’s solutions offer a clear value add by increasing productivity, reducing machine downtime, speeding up talent onboarding, and improving customer and employee satisfaction.

The company is headquartered in Göppingen, Germany, and employs around 1,900 people globally. In 2025, TeamViewer achieved a revenue of around EUR 768 million. TeamViewer SE (TMV) is listed at Frankfurt Stock Exchange and belongs to the SDAX. Further information can be found at www.teamviewer.com.

Media Contact:

email: press@teamviewer.com

SOURCE: TeamViewer