Tag Archives: Ugi

Ugi at 10 Years Old Reflects Garanti BBVA’s Long-Term Investment in AI-Driven Customer Banking Services

(IN BRIEF) Garanti BBVA is celebrating the 10th anniversary of its AI-powered smart assistant Ugi, which has evolved from a simple chatbot launched in 2016 into a sophisticated generative AI banking platform serving 1.6 million active users. Ugi now manages … Read the full press release

Garanti BBVA Advances Digital Banking with Generative AI Upgrade to Smart Assistant Ugi

(IN BRIEF) Garanti BBVA has enhanced its mobile smart assistant Ugi with generative AI technology, enabling more natural, context-aware, and personalized interactions for customers. Ugi now supports a broader range of banking services, anticipates user needs, and continues to evolve … Read the full press release