SCC Expands Managed Services with Acquisition of Resonate, Bolstering Microsoft Teams Expertise

SCC Expands Managed Services with Acquisition of Resonate, Bolstering Microsoft Teams Expertise

(IN BRIEF) SCC, a European technology solutions and services firm, has announced the acquisition of Resonate, a leading provider of cloud voice and collaboration services based on Microsoft Teams. This strategic move marks SCC’s third acquisition in the past year and further strengthens its managed services portfolio. Resonate’s expertise in Microsoft Teams, along with its managed services and management tools, will complement SCC’s existing offerings and support the company’s ‘Digital Solutions and Services Provider’ (DSSP) strategy. SCC’s commitment to building skills and solutions on Microsoft technology aligns with its growth strategy, with a focus on enhancing customer value and expanding market presence. The partnership reflects mutual goals of driving innovation and business value for customers, positioning SCC as a key player in the evolving landscape of managed services.

(PRESS RELEASE) BIRMINGHAM, 22-Feb-2024 — /EuropaWire/ — European technology solutions and services firm SCC announced the acquisition of Resonate, a leading global provider of cloud voice and collaboration services based on Microsoft Teams. Employing 150-people across Europe and India, Resonate was founded in 2015 and has steadily grown 25% y/y by helping large organisations implement and manage complex communication environments.

Founded in 1975 by Sir Peter Rigby and with significant footprints in the UK, France, and Spain, SCC has steadily evolved from its reseller roots to offer services in line with technology innovations and customer demand. Today’s announcement marks another significant step in what the company calls its ‘Digital Solutions and Services Provider’ (DSSP) strategy. It also marks a growing commitment to the Microsoft platform, adding Teams-focused Resonate to organically built managed services offerings focused on Azure Cloud and cyber security.

“On behalf of SCC, I am pleased to welcome the Resonate team into our family,” said James Rigby, CEO of SCC EMEA. “Their expertise on Microsoft Teams, their world-class managed service, and their purpose-built management tools will be a welcome addition to our portfolio and an exciting new solution to take to our customers.”

Rigby noted that SCC’s commitment to building skills and solutions on Microsoft technology is a key part of the company’s growth strategy, which includes continued investment in the company’s public cloud managed service – built on Microsoft Azure. “It is important that SCC remains focused on bringing our customers a wide range of technology platforms and we absolutely are committed to that principle,” he said. “At the same time, we recognise the role Microsoft plays in most enterprises today and therefore the chance to acquire the Teams expertise of Resonate was compelling for us.”

For the Resonate team, a partnership with SCC was a logical answer as they sought to expand their market presence. “SCC has a wide-ranging and incredibly loyal customer base,” said Bob Garcia, CEO of Resonate. “They are recognised in the industry for their pragmatism and their commitment to customer success. We knew that SCC would be a good home for Resonate and a great environment for our people to continue to grow their skills and drive innovation and business value for customers.”

SCC will operate Resonate as a separate company under the guidance of Garcia and the current Resonate management team, with additional support provided by senior SCC executives.

SOURCE: SCC