(PRESS RELEASE) Rueil-Malmaison Cedex, France, 12-Feb-2020 — /EuropaWire/ — VINCI Highways (VINCI Concessions) signs seven-year contract renewal with Orange County Transportation Authority and Riverside County Transportation Commission, near Los Angeles, California. VINCI Highways, via its subsidiary Cofiroute USA, was selected to supply and operate a new back office system and a customer service center for the 91 Express Lanes in California. The contract worth US$73 million (€66 million) was signed on 28 January 2020.
VINCI Highways has been the operator of the 91 Express Lanes since 1995. The 91 Express Lanes is a 29 kilometre motorway between the cities of Anaheim and Corona. It is one of the world’s first fully automated free flow toll facilities. This contract renewal demonstrates VINCI Highways’ ability to adapt its range of services to evolving customer needs by taking the latest technological progress on board.
A state-of-the-art back office system will be provided by TollPlus, a company in which VINCI Highways acquired a strategic stake in 2016. The new system will facilitate transaction management, improve financial performance and provide an elevated customer service experience for more than 150,000 accounts and for the 37 million trips recorded every year.
“VINCI Highways delivers reliable, efficient and innovative road infrastructure and services and constantly adapts to evolving customer needs. This agile approach is key to sustaining our growth momentum in mobility solutions, notably in the United States, where we are present in California and Texas, and in Europe, with the M50 motorway in Dublin, Ireland. This new contract is the third project in less than two years in which a government authority has entrusted to us the implementation of full solutions based on our expertise in programme management, operations and back-office technology” said, Nicolas Notebaert, Chief Executive Officer of VINCI Concessions and President of VINCI Highways.
SOURCE: VINCI Concessions