(IN BRIEF) Zalando is evolving Zalando Plus for an AI-driven retail environment where loyalty is increasingly based on personal relevance, everyday usefulness and customer relationships rather than only discounts or points. Olga Batievskaya, VP Loyalty at Zalando, said AI is … Read the full press release →
Posted in Apparel, Fashion & Beauty, Artificial Intelligence (AI), Berlin, Business, Entertainment, Internet & Online, Marketing, Media, Retail, Technology
Tagged agent-led shopping, AI-powered shopping, artificial intelligence, Barcelona, Beyonce, conversational commerce, customer engagement, customer experience, customer loyalty, customer preferences, digital commerce, everyday benefits, fashion retail, Google Universal Commerce Protocol, lifestyle retail, loyalty programme, Machine Learning, music and fashion, Olga Batievskaya, Paris, partner benefits, personalised shopping, premium delivery, Primavera Sound Festival, recommendations, relationship-led retail, Rewards, shopping history, size and fit, Spotify, Spotify Premium, Star Academy, style curation, Wolt, Zalando, Zalando Assistant, Zalando Explores Relationship-Led Retail as AI Reshapes Customer Loyalty, Zalando Plus, Zalando Plus Evolves Loyalty for the AI Era With More Personal Everyday Benefits, Zalando Plus Expands Partner Benefits With Spotify Across 17 Markets
(IN BRIEF) Zalando reported strong financial results for 2025, with GMV increasing to €17.6 billion, revenue reaching €12.3 billion and adjusted EBIT rising to €591 million. Growth was supported by the integration of ABOUT YOU, expansion of the company’s B2C … Read the full press release →
Posted in Apparel, Fashion & Beauty, Artificial Intelligence (AI), Berlin, Business, Financial, Industrial, Internet & Online, Investment, Management, Marketing, Retail, Technology
Tagged ABOUT YOU acquisition, agentic commerce innovation, AI in retail technology, AI Innovation and €300 Million Share Buyback Programme, Anna Dimitrova, conversational commerce platforms, digital fashion marketplace Europe, European ecommerce growth, European fashion ecommerce platform, fashion logistics infrastructure, Gemini AI shopping integration, Google Universal Commerce Protocol, Levi Strauss and Co partnership, Qutwo AI collaboration, Robert Gentz, SCAYLE ecommerce platform, Tradebyte marketplace integration, Zalando Accelerates Strategy with Strong 2025 Results, Zalando Plus loyalty programme, Zalando SE, ZEOS logistics platform
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