(IN BRIEF) Zalando is evolving Zalando Plus for an AI-driven retail environment where loyalty is increasingly based on personal relevance, everyday usefulness and customer relationships rather than only discounts or points. Olga Batievskaya, VP Loyalty at Zalando, said AI is … Read the full press release
Posted in Apparel, Fashion & Beauty, Artificial Intelligence (AI), Berlin, Business, Entertainment, Internet & Online, Marketing, Media, Retail, Technology
Tagged agent-led shopping, AI-powered shopping, artificial intelligence, Barcelona, Beyonce, conversational commerce, customer engagement, customer experience, customer loyalty, customer preferences, digital commerce, everyday benefits, fashion retail, Google Universal Commerce Protocol, lifestyle retail, loyalty programme, Machine Learning, music and fashion, Olga Batievskaya, Paris, partner benefits, personalised shopping, premium delivery, Primavera Sound Festival, recommendations, relationship-led retail, Rewards, shopping history, size and fit, Spotify, Spotify Premium, Star Academy, style curation, Wolt, Zalando, Zalando Assistant, Zalando Explores Relationship-Led Retail as AI Reshapes Customer Loyalty, Zalando Plus, Zalando Plus Evolves Loyalty for the AI Era With More Personal Everyday Benefits, Zalando Plus Expands Partner Benefits With Spotify Across 17 Markets
(IN BRIEF) Professor Roland Frank’s new Fintech 2040 paper explores how AI agents could become active participants in ecommerce by finding, assessing and purchasing products on consumers’ behalf. The paper argues that future competition may increasingly depend on the systems … Read the full press release
Posted in Artificial Intelligence (AI), Berlin, European Union, Financial, Internet & Online, Netherlands, Retail, Sweden, Technology
Tagged Adyen, agentic commerce, Agentic Commerce China’s Lead Europe’s Choice, AI agents, AI Agents May Shift Digital Commerce Competition Towards Trust Protocols and Payment Authority, AI-assisted shopping, Alibaba Qwen, Amsterdam, artificial intelligence, autonomous purchasing, Berlin, ByteDance Douyin, CHINA, consumer behaviour, consumer trust, digital commerce, digital payments, eCommerce, Europe, financial services, Fintech 2040, Fintech 2040 Paper Examines Trust and Payment Control in the Rise of Agentic Commerce, interoperability, machine-readable data, payment authority, Professor Roland Frank, Professor Roland Frank Outlines Europe’s Potential Role in Trusted Agentic Commerce, Riverty, Stockholm, transparent permissions
(IN BRIEF) A new Roland Berger study finds that consumer behaviour is being reshaped by an unusual combination of personal confidence and wider economic concern. While 69% of respondents rated both their physical and mental health positively, 47% viewed their … Read the full press release
Posted in Artificial Intelligence (AI), Business, Germany, Management, Marketing, Retail
Tagged AI Becomes Key Product Discovery Channel as Traditional Brand Reputation Weakens, AI product research, AI recommendations, artificial intelligence, brand relevance, brand reputation, Brands Lose Influence as AI and Economic Anxiety Change Consumer Buying Behaviour, Brazil, climate concerns, consumer behaviour, consumer confidence, Consumer Spending, consumer survey, Customer Trust, digital commerce, discount retail, economic uncertainty, Economic Uncertainty Drives New Consumer Habits Despite Strong Personal Wellbeing Scores, France, friends and family, Germany, Italy, luxury spending, Mexico, Netherlands, peer recommendations, product discovery, purchasing decisions, retail trends, Richard Federowski, Roland Berger, Spain, sustainability, The Consumer Playbook Is Changing, Thorsten de Boer, United Arab Emirates, United States
(IN BRIEF) Adyen and CHARLES & KEITH have partnered to launch Adyen Giving across CHARLES & KEITH stores in Singapore, enabling customers to round up purchases and donate directly to charitable causes supported by Community Chest. The initiative is backed … Read the full press release
Posted in Business, Financial, France, Management, News, Non Profit, Technology, Transportation & Logistics
Tagged 1% Fund, Adyen, Adyen Expands Social Impact Payments Platform with New Singapore Retail Partnership Supporting Community Causes, Adyen Giving, Ben Wong, charitable giving, CHARLES & KEITH, CHARLES & KEITH and Adyen Introduce Checkout Donation Programme to Support Community Chest Across Singapore, CHARLES & KEITH Customers Can Now Support Local Charities Through In-Store Digital Giving Initiative, CHARLES & KEITH Group Foundation, Charles Wong, checkout donations, Community Chest, community support, Corporate Social Responsibility, customer giving, digital commerce, digital payments, donation platform, fashion retail, fintech, Jack Lim, National Council of Social Service, NCSS, payment technology, philanthropy, retail donations, retail sector, Singapore, Singapore charities, social impact, Sustainable Development Goals
(IN BRIEF) Zalando has appointed Lily Collins as its first-ever global brand ambassador in a year-long partnership spanning campaigns, curated fashion edits and appearances tied to major moments in the fashion calendar. Launching with the Spring/Summer 2026 campaign, the collaboration … Read the full press release
Posted in Apparel, Fashion & Beauty, Berlin, Germany, Management, Marketing, News, Retail
Tagged brand collaboration, celebrity partnership, consumer engagement, curated edits, digital commerce, Emily in Paris, European fashion retail, fashion marketing, Global Brand Ambassador, James Rothwell, lifestyle branding, Lily Collins, online fashion destination, Spring Summer 2026 campaign, style inspiration, What Do I Wear platform, Zalando, Zalando Appoints Lily Collins as First Global Brand Ambassador to Lead 2026 Style Campaigns Across Europe, Zalando Expands Creative Platform with Year Long Collaboration Featuring Actress and Author Lily Collins
(IN BRIEF) Deutsche Bank, working with NHN KCP, has been appointed to provide payment gateway services for Henkel Korea, enhancing the company’s B2B digital commerce platform. The partnership combines Deutsche Bank’s global payments expertise with NHN KCP’s local gateway technology … Read the full press release
Posted in Banks, Business, Financial, Germany, Industrial, Investment, Management, Technology, Telecom
Tagged B2B payments, bank transfers, credit card payments, Deutsche Bank, Deutsche Bank and NHN KCP Support Henkel Korea’s B2B Payments with Integrated Gateway Solution, digital commerce, Henkel Korea, Korea payments market, merchant solutions, multinational payment integration, NHN KCP, online payment processing, payment gateway, Schwarzkopf Professional, Shiseido Professional, Transaction Banking
(IN BRIEF) Mutares has agreed to acquire leading e-commerce platforms Mimovrste and Mall.hr, along with related IT resources, from Allegro Group, forming a new platform investment in its Goods & Services segment. With combined revenues of around €100 million and … Read the full press release
Posted in Business, Financial, Germany, Government, Industrial, Internet & Online, Investment, Management, Retail, Slovenia, Technology
Tagged Allegro Group, CROATIA, digital commerce, e-commerce acquisition, Goods and Services segment, Johannes Laumann, Mall.hr, Mimovrste, Mutares, Mutares to Acquire Leading E-Commerce Platforms Mimovrste and Mall.hr from Allegro, Online retail, platform investment, Slovenia
(IN BRIEF) Ericsson has formed a strategic partnership with LotusFlare and taken a minority stake in the company to support global CSPs in commercializing network capabilities through APIs. LotusFlare’s DNO Cloud platform provides consent management, digital commerce, and other components … Read the full press release
Posted in Business, Industrial, Internet & Online, Management, News, Sweden, Technology, Telecom
Tagged 5G, Aduna, AI, API monetization, Communication Service Providers, consent management, CSPs, digital commerce, DNO Cloud, Ericsson, Ericsson collaborates with LotusFlare to advance API exposure frameworks and accelerate CSP integration models, LotusFlare, minority investment, Network API Exposure Layer, Network APIs, Niklas Heuveldop, partnership, programmable networks, Sam Gadodia, telecom software, Vonage
(IN BRIEF) Prosus Ventures has led a $3.6 million seed round in Orbii, an AI-powered embedded credit infrastructure platform that enables financial institutions and B2B platforms to launch SME lending products across MENA. The round, which also included VentureSouq, DASH … Read the full press release
Posted in Artificial Intelligence (AI), Business, Financial, Government, Industrial, Investment, Management, Netherlands, News, Small Business, Technology
Tagged AI, credit infrastructure, DASH Ventures, digital commerce, embedded finance, fintech, Foodics, Machine Learning, MENA, Nauman, Orbii, partnership, Prosus Ventures, Robin Voogd, Sanabil 500, Saudi Arabia, seed round, SME Lending, startup funding, Taz Investments, UAE, VentureSouq
(NEWS) PALO ALTO, CA, United States, 12-Aug-2025 — /EuropaWire/ — CommerceIQ, an AI-driven digital commerce platform supporting over 1,400 retailers worldwide, has unveiled new Europe-focused capabilities as part of its AllyAI suite to assist U.S. brands in the face of … Read the full press release
Posted in Artificial Intelligence (AI), Business, Internet & Online, Management, Marketing, News, Retail, Small Business, Technology
Tagged AI agents, AI optimization, AI-driven digital commerce platform, AllyAI, AllyAI Category Teammate, AllyAI Media Teammate, AllyAI Sales Teammate, Amazon Copilot, CommerceIQ, content performance, Daniel Shering, digital commerce, digital shelf, Digital Shelf Optimization, DSO, ecommerce management, Guru Hariharan, inventory management, media spend, real-world commerce data, retail media, Retail Media Management, retailers, RMM
(IN BRIEF) CommerceIQ, an AI-driven digital commerce platform serving over 1,400 retailers globally, has launched new Europe-focused capabilities—part of its AllyAI suite of agent-based AI teammates—to help U.S. brands mitigate domestic economic uncertainty and accelerate international growth. The platform’s Amazon … Read the full press release
Posted in Artificial Intelligence (AI), Business, Internet & Online, Management, Marketing, Retail, Small Business, Technology
Tagged AI agents, AI optimization, AI-driven digital commerce platform, AllyAI, AllyAI Category Teammate, AllyAI Media Teammate, AllyAI Sales Teammate, Amazon Copilot, CommerceIQ, content performance, Daniel Shering, digital commerce, digital shelf, Digital Shelf Optimization, DSO, ecommerce management, Guru Hariharan, inventory management, media spend, real-world commerce data, retail media, Retail Media Management, retailers, RMM
(IN BRIEF) Nagarro has transferred the business of Notion Edge France, an SAP gold partner known for its end-to-end SAP Customer Experience solutions, to expand its digital transformation offerings. The transfer bolsters Nagarro’s capabilities in providing customized CX solutions for … Read the full press release
Posted in Business, Financial, France, Germany, Government, Industrial, Infrastructure & Utilities, Investment, Management, News, Technology
Tagged African market, Amine Gaiji, Amit Sharma, Christian Haller, consulting, CPG, digital commerce, digital transformation, implementation, INNOVATION, intelligent customer experiences, licensing, maintenance, Manufacturing, Nagarro, Notion Edge France, partnership, retail, SAP Customer Experience, SAP gold partner, SAP S/4HANA ERP
Use of data and analytics to reimagine and enhance customer experience (PRESS RELEASE) MUMBAI, 7-Sep-2021 — /EuropaWire/ — Accenture (NYSE: ACN), a global professional services company with leading capabilities in digital, cloud and security, has announced it will help Shoppers … Read the full press release
Posted in Apparel, Fashion & Beauty, Business, France, Internet & Online, News, Retail, Technology
Tagged Accenture, analytics, beauty brands, digital commerce, digital commerce transformation, digital platform, fashion, Omnichannel commerce, omnichannel retailer, omnichannel strategy, Piyush N. Singh, real-time data, retail channels, retailer, Sameer Amte, Shoppers Stop Ltd, supply chain, Venu Nair
(PRESS RELEASE) TOKYO, Japan, 2-Feb-2021 — /EuropaWire/ — Accenture (NYSE: ACN) announces the acquisition of Businet System, a leader in developing and operating Salesforce Commerce Cloud-based ecommerce sites in Japan, with a proprietary order management system (OMS) for the apparel … Read the full press release
Posted in Apparel, Fashion & Beauty, Business, Internet & Online, Investment, Ireland, Management, News, Retail, Technology
Tagged Accenture, Accenture Interactive, acquisition, Akio Nakada, apparel, Atsushi Egawa, Brian Whipple, Businet System, COVID-19, digital commerce, digital transformation, eCommerce, OMS, order management system, retail, retailers, Salesforce Commerce Cloud
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