Siemens and ServiceNow Team Up to Boost Industrial Security and AI-Driven Automation on the Factory Floor

Siemens and ServiceNow Team Up to Boost Industrial Security and AI-Driven Automation on the Factory Floor

(IN BRIEF) Siemens and ServiceNow have partnered to enhance shopfloor operations by integrating AI-powered automation and improving industrial cybersecurity. This collaboration, announced at the ServiceNow World Forum in Munich, merges Siemens’ Sinec Security Guard for vulnerability management with ServiceNow’s workflow automation platform. The goal is to use generative AI, via Siemens’ Industrial Copilot, to streamline factory processes and provide real-time insights that improve operational efficiency and reduce security risks.

(PRESS RELEASE) MUNICH, 24-Oct-2024 — /EuropaWire/ — Siemens and ServiceNow have joined forces to boost shopfloor security and introduce AI-powered automation to industrial operations. Announced at the ServiceNow World Forum in Munich, this collaboration merges Siemens’ Sinec Security Guard for industrial vulnerability management and the Siemens Industrial Copilot, which leverages generative AI for automation, with ServiceNow’s workflow automation capabilities. The goal is to enhance both cybersecurity and operational efficiency on the factory floor by integrating real-time insights and AI-driven solutions into daily workflows.

The industrial cybersecurity market is set to grow significantly, driven by increasing threats to operational technology (OT) systems. Siemens and ServiceNow’s collaboration is timely, providing a solution that allows companies to identify and respond to vulnerabilities more effectively while streamlining operations with AI support. Cathy Mauzaize, President EMEA at ServiceNow, highlighted that this partnership strengthens operational technology security and taps into the potential of AI for smarter factory processes. Rainer Brehm, CEO of Factory Automation at Siemens, emphasized that this collaboration enables faster and more informed decision-making on the shopfloor.

The partnership builds on ServiceNow’s Operational Technology Service Management (OTSM) suite, which integrates IT and OT workflows, offering enhanced real-time visibility and automation across factory operations. By incorporating Siemens’ Sinec Security Guard into ServiceNow’s OT Vulnerability Response, organizations gain deeper insights into vulnerabilities, improving the speed of detection and response to threats.

Siemens’ Industrial Copilot, powered by generative AI, transforms human-machine collaboration, allowing shopfloor workers to receive AI-driven instructions and recommendations through natural language. ServiceNow’s ability to automate workflows ensures that these insights turn into actionable steps, boosting productivity and reducing downtime.

This strategic collaboration is set to play a pivotal role in securing OT environments and advancing the use of AI in industrial automation.

Siemens Digital Industries (DI) is an innovation leader in automation and digitalization. Closely collaborating with partners and customers, DI drives the digital transformation in the process and discrete industries. With its Digital Enterprise portfolio, DI provides companies of all sizes with an end-to-end set of products, solutions, and services to integrate and digitalize the entire value chain. Optimized for the specific needs of each industry, DI’s unique portfolio supports customers to achieve greater productivity and flexibility. DI is constantly adding innovations to its portfolio to integrate cutting-edge future technologies. Siemens Digital Industries has its global headquarters in Nuremberg, Germany, and has employed around 72,000 people internationally.

Siemens AG (Berlin and Munich) is a leading technology company focused on industry, infrastructure, mobility, and healthcare. The company’s purpose is to create technology to transform the everyday, for everyone. By combining the real and the digital worlds, Siemens empowers customers to accelerate their digital and sustainability transformations, making factories more efficient, cities more livable, and transportation more sustainable. Siemens also owns a majority stake in the publicly listed company, Siemens Healthineers, a leading global medical technology provider shaping the future of healthcare.
In fiscal 2023, which ended on September 30, 2023, the Siemens Group generated revenue of €74.9 billion and net income of €8.5 billion. As of September 30, 2023, the company employed around 305,000 people worldwide on the basis of continuing operations. Further information is available on the Internet at www.siemens.com

ServiceNow (NYSE: NOW) is putting AI to work for people. We move with the pace of innovation to help customers transform organizations across every industry while upholding a trustworthy, human centered approach to deploying our products and services at scale. Our AI platform for business transformation connects people, processes, data, and devices to increase productivity and maximize business outcomes. For more information, visit: www.servicenow.com. © 2024 ServiceNow, Inc. All rights reserved. ServiceNow, the ServiceNow logo, Now, and other ServiceNow marks are trademarks and/or registered trademarks of ServiceNow, Inc. in the United States and/or other countries. Other company names, product names, and logos may be trademarks of the respective companies with which they are associated. www.servicenow.com

Media Contacts:

Hannah Arnal
Siemens AG
+49 152 22572736
hannah.arnal@siemens.com 

Johanna Fritz
ServiceNow
+49 173 7531700
johanna.fritz@servicenow.com 

SOURCE: Siemens