Tag Archives: Fernando Fernández de Lis

Movistar España and Twitter create world’s first customer care solution that connects chatbot directly to the call centre

Telefónica becomes the first Telco in the world to have a solution of this type Movistar is a leader in customer service through Twitter in Spain, with more than 90% recommendation rates MADRID, 21-Jun-2018 — /EuropaWire/ — Movistar España and Twitter have jointly developed … Read the full press release