(IN BRIEF) Škoda Auto is integrating the AI-based chatbot ChatGPT into its Laura voice assistant, enhancing the in-vehicle experience for customers. The chatbot, powered by Cerence Chat Pro, will be available in Škoda models based on MEB GP and MQB … Read the full press release
Telefónica becomes the first Telco in the world to have a solution of this type Movistar is a leader in customer service through Twitter in Spain, with more than 90% recommendation rates MADRID, 21-Jun-2018 — /EuropaWire/ — Movistar España and Twitter have jointly developed … Read the full press release
Posted in Internet & Online, Management, Spain, Technology, Telecom
Tagged #ActivarmiBot, bot, call centre, chatbot, customer care solution, Fernando Fernández de Lis, Jaime Pelegrí, Movistar España, Twitter
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