Swisscom, the largest telecommunications service provider in Switzerland, selects Ericsson Expert Analytics solution to enhance experience for subscribers Solution to provide data analysis and actionable insights for Swisscom’s 5.3 million mobile broadband subscribers using video and other OTT applications STOCKHOLM, … Read the full press release
Posted in Internet & Online, Sweden, Switzerland, Technology, Telecom
Tagged 4G, 5G, Arun Bansal, Big Data, broadband, Cloud, Daniel Staub, Ericsson, Ericsson Expert Analytics, IoT, Mobile, OTT, Swisscom
EE, the UK’s largest mobile operator and part of the BT Group, has selected Ericsson Expert Analytics as its next-generation customer experience management (CEM) system The solution is aimed at improving EE subscriber satisfaction, net promoter score, propensity to call … Read the full press release
Posted in Internet & Online, Management, Sweden, Technology, Telecom, United Kingdom
Tagged 2G, 3G, 4G, Arun Bansal, customer experience management system, Dave Salam, EE, Ericsson, Ericsson Expert Analytics, VoLTE, VoWiFi
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