New Hexagon Enabled Geospatial Dispatch System Strengthens Real Time Coordination for Australia’s Motoring Clubs

New Hexagon Enabled Geospatial Dispatch System Strengthens Real Time Coordination for Australia’s Motoring Clubs

(IN BRIEF) Hexagon and the Australian Club Consortium have introduced a cloud-hosted dispatch platform powered by HxGN OnCall and Microsoft Azure, modernising how roadside assistance is managed across Australia. The solution connects five major motoring clubs through a secure, nationally integrated environment while allowing each organisation to retain local control. With automated workflows, real-time data sharing, mobile-ready patrol tools and continuous system monitoring, the platform is designed to improve response efficiency and service reliability. Strong cybersecurity aligned with global standards, Australian-based data hosting and integration capabilities with insurers and service partners further enhance operational resilience. The rollout represents a major milestone in ACC’s digital transformation and reinforces its long-term collaboration with Hexagon to deliver more responsive and technology-driven roadside support.

(PRESS RELEASE) VANCOUVER, 17-Feb-2026 — /EuropaWire/ — Hexagon has partnered with the Australian Club Consortium (ACC) to launch a fully managed, cloud-hosted dispatch platform, marking a significant step forward in their long-standing national collaboration and establishing a new benchmark for cloud-enabled dispatch services within the roadside assistance sector. The initiative builds on more than a decade of cooperation and introduces a modern, scalable solution designed to enhance service delivery, operational coordination and system resilience across Australia.

Built on HxGN OnCall and hosted on Microsoft Azure, the platform allows all five ACC member organisations — RACQ in Queensland, RAC in Western Australia, RAA in South Australia, RACT in Tasmania and AANT in the Northern Territory — to preserve their local operational autonomy while benefiting from a unified, nationally integrated cloud infrastructure. This model supports seamless cross-regional coordination while maintaining the flexibility required to address local member needs.

The system introduces modernised dispatch workflows driven by automation, along with continuous monitoring and proactive managed support available around the clock. Real-time data exchange enables clubs to respond more effectively to peak service demand and large-scale incidents, while mobile-enabled tools empower patrol teams with timely information and connectivity to deliver assistance more efficiently in the field.

Cybersecurity is a central element of the platform, with safeguards aligned to ISO 27001 and SOC 2 standards. Modern APIs enable integration with insurers, repair providers and other service partners, creating a connected ecosystem that streamlines roadside assistance operations. All data is securely hosted within Australia, supported by comprehensive disaster recovery capabilities to ensure continuity and reliability.

The deployment reflects a shared commitment by Hexagon and ACC to advance roadside services through secure, cloud-driven technologies that combine national coordination with local expertise. By leveraging advanced geospatial intelligence, scalable infrastructure and strong security governance, the platform is designed to help Australia’s motoring clubs deliver faster, smarter and more dependable support to millions of members while preparing for the future of mobility.

ACC represents a multi-state collaboration of leading Australian motoring organisations focused on shared innovation to deliver rapid and reliable roadside and mobility services nationwide. Hexagon’s Safety, Infrastructure & Geospatial division develops technologies that transform complex data into actionable insights, strengthening critical services and infrastructure across transportation, public safety, government and related sectors.

About ACC (Australian Club Consortium):

ACC is a multi-state consortium of Australia’s leading motoring clubs: owned by RACQ (Queensland), RAC (Western Australia) and RAA (South Australia); and licensed to RACT (Tasmania), and AANT (Northern Territory). These clubs provide roadside and mobility services to millions of members. The consortium drives shared technology innovation and delivers rapid, reliable roadside support across Australia.

About Hexagon:

Hexagon’s Safety, Infrastructure & Geospatial division improves the resilience and sustainability of the world’s critical services and infrastructure. Our solutions turn complex data about people, places and assets into meaningful information and capabilities for better, faster decision-making in public safety, defense, transportation, government and physical security.

Hexagon (Nasdaq Stockholm: HEXA B) has approximately 24,800 employees in 50 countries and net sales of approximately 5.4bn EUR. Learn more at hexagon.com.

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SOURCE: Hexagon AB