DHL Global launches new online service for transparent air and ocean freight quotations and instant bookings

The easy-to-navigate tool allows instant access to air and ocean freight quotes with a minimum of information required.

(PRESS RELEASE) BONN, 27-May-2019 — /EuropaWire/ — DHL Global Forwarding launches new service — myDHLi Quote & Book. The new tool is a convenient online service for comparing quotations and making instant bookings, 24/7 for air and ocean freight and even for door-to-door shipments. The new service enables customers to directly compare available options, including DHL Ocean Connect LCL, DHL Air Connect and DHL Air Economy. It guides customers through the quotation journey and lets users book transport insurance for the shipment in just a few clicks. The new service is now available in more than 60 countries at https://quote.mydhli.com.

“Today, we launched the industry’s most user-friendly online quotation and booking service. With this new service, we continue our digital transformation with the clear aspiration to become the leading global logistics provider. During the development of myDHLi Quote & Book, we listened to our customers’ needs and improved upon our prior online tool. We added new features, increased coverage and implemented a highly intuitive user interface to achieve a simple and effective customer experience,” commented Tim Scharwath, CEO DHL Global Forwarding, Freight.

Online freight quotations, bookings and transport insurance made simple

The user-friendly tool allows instant access to air and ocean freight quotes with a minimum of information required. The availability of transparent air and ocean freight quotes allow customers to compare rates and lead times to select the best option.

For air freight customers there are two booking options that cover general cargo up to 2,000 kg per shipment. The first option is DHL Air Connect, an efficient solution with a typical delivery time of 3-5 days, the second option is DHL Air Economy, a cost effective option that uses alternative carriers and routes to deliver in about 5-7 days. For ocean freight, instant quotes are generated for LCL shipments up to 10,000 kg/ 20cbm per shipment. DHL Global Forwarding is one of the first freight forwarders that offer an insurance option with its online quotation and booking service. Customers simply select the right transport mode and product and enter the good’s value to calculate the insurance.

Customers can also save quotes and share them with selected recipients via e-mail. Quotes are valid for up to 30 days and can be accessed for booking at a later stage during this time. Customers may also request a quote for special cargo, including dangerous goods, lithium batteries and non-stackable cargo, which is provided in a separate email from DHL.

Tracking information and an overview of the ordered service is sent to customers via an email upon booking. Shippers and consignees can complete their purchases using all common pre-paid, collect and cross-trade terms.

The new myDHLi Quote & Book helps customers make the right decisions in terms of transport mode and transit time.

Media contact

David Stöppler
Topics: DHL Global Forwarding, DHL Freight

Deutsche Post DHL Group
Charles-de-Gaulle-Str. 20
53113 Bonn
Germany

Phone: +49 (0)228 182 9944
Fax: +49 (0)228 182 9880

SOURCE: Deutsche Post AG