Swisscom confirmed as Switzerland’s top mobile and fixed-line network with “outstanding” rating

Swisscom confirmed as Switzerland’s top mobile and fixed-line network with “outstanding” rating

(IN BRIEF) Swisscom has set a new record in the connect mobile network test, scoring 983 points — the highest result ever achieved not only in Switzerland but also compared with Germany and Austria. The company has now secured first place for the sixteenth consecutive year, earning another “outstanding” rating. connect credited Swisscom with leadership in 5G expansion, reliability, voice and data performance, as well as exceptional coverage on trains. Fixed network and service tests also place Swisscom at number one, confirming strong performance across all channels. CTIO Mark Düsener attributed the win to Swisscom’s continued network investment and employee focus on customer experience. The company emphasizes the importance of supportive regulatory frameworks to ensure future network upgrades and maintain service excellence.

(PRESS RELEASE) BERN, 26-Nov-2025 — /EuropaWire/ — Swisscom has achieved a historic milestone in mobile performance benchmarking, winning the connect mobile network test with the highest score ever recorded across Switzerland, Germany or Austria. With an exceptional 983 points, Swisscom once again confirms its position as the country’s top mobile network operator, outperforming all competitors and reinforcing a long-standing leadership streak.

This result rounds off a year of comprehensive network superiority, with Swisscom taking first place in every relevant national connectivity assessment — spanning mobile, fixed network and service categories. For customers, this means consistently strong performance everywhere from urban centres to rail networks and rural areas.

“This result is extraordinary — not only another win, but the highest Swiss network score ever measured,” said Mark Düsener, CTIO Swisscom.
“Following our fixed-network test win, this proves our customers stay optimally connected, wherever they are. The achievement is a direct reflection of our employees’ dedication and the continuous investments we make into our network infrastructure.”

Swisscom has now topped the connect network test sixteen years in a row, and once again received the rating “outstanding.” The evaluation measures nationwide performance in voice quality, mobile data handling, reliability, 5G readiness and crowdsourced user experience. connect highlighted major competitive strengths including Swisscom’s leading 5G deployment, market-best voice/data performance and standout results aboard trains — an environment typically challenging for network coverage.

Reliability was another critical assessment focus, with Swisscom setting the benchmark in availability, stability and overall service consistency — areas essential to everyday user needs.

The company’s excellence extends beyond mobile. Swisscom’s fixed network was also named the country’s best, and service evaluations via connect show Swisscom delivering industry-leading support across all customer channels — online, call-based and in-store.

As the digital backbone of Switzerland, Swisscom stresses that regulatory clarity remains vital to preserving service quality. Continued modernization and maintenance of mobile infrastructure require a legal environment that avoids slowing deployment through lengthy approval processes.

Media Relations

media@swisscom.com
Tel. +41 58 221 98 04

SOURCE: Swisscom