ISS Strengthens Long Term European Outsourcing Agreement with Financial Services Customer

ISS Strengthens Long Term European Outsourcing Agreement with Financial Services Customer

(IN BRIEF) ISS has secured an expansion of its partnership with a key European financial services customer, adding around DKK 100 million in annual contract value and bringing total yearly revenue from the client to more than DKK 300 million. The five-year contract extension extends the relationship to six European countries and will be phased in from the first quarter of 2026. The agreement underscores ISS’ role as a trusted multi-country service provider, delivering workplace and facility solutions that prioritise efficiency, customer experience, and sustainability.

(PRESS RELEASE) COPENHAGEN, 18-Dec-2025 — /EuropaWire/ — ISS has expanded its collaboration with a major financial services client in Europe, reinforcing a long-standing relationship through a new multi-country contract extension. The agreement adds approximately DKK 100 million in annual value and increases ISS’ total yearly revenue from the customer to more than DKK 300 million.

With the expansion, the partnership now covers operations across six European markets, reflecting the customer’s confidence in ISS’ ability to deliver consistent, high-quality workplace and facility services at scale. The extended contract has a duration of five years and will be implemented progressively, with ramp-up activities scheduled to begin during the first quarter of 2026.

The agreement further strengthens ISS’ position as a strategic outsourcing partner within the financial services sector, supporting customers with integrated solutions that focus on operational efficiency, workplace experience, and sustainability objectives.

Carl-Fredrik Bjor, Group Chief Commercial & Revenue Officer at ISS, said the expansion highlights the trust built through the existing partnership. He noted that ISS remains focused on providing services that enhance efficiency, improve the end-user experience, and support customers’ sustainability ambitions as the collaboration continues to grow across multiple countries.

For media enquiries:
Charlotte Holm, Head of External Communication, +45 4176 1989

For investor enquiries:
Michael Vitfell-Rasmussen, Group Head of Investor Relations, +45 5353 8725
Anne Sophie Riis, Senior Investor Relations Manager, +45 3052 9468

About ISS
ISS is a leading workplace experience and facility services company. In partnership with customers, ISS drives the engagement and well-being of people, minimises the impact on the environment, and protects and maintains property. ISS brings all of this to life through a unique combination of data, insight and service excellence at offices, factories, airports, hospitals and other locations across the globe. ISS has more than 325,000 employees around the globe, who we call “placemakers”. In 2024, ISS Group’s global revenue amounted to DKK 83.8 billion. For more information on the ISS Group, visit www.issworld.com.

SOURCE: ISS