Swisscom Crowned Best Mobile Network in Switzerland for 10th Consecutive Year by CHIP Magazine

Swisscom Crowned Best Mobile Network in Switzerland for 10th Consecutive Year by CHIP Magazine

(IN BRIEF) Swisscom has been named the best mobile network in Switzerland by CHIP magazine for the tenth year in a row, scoring highest across all categories including mobile Internet, telephony, 5G availability, and long-distance train coverage. The award confirms Swisscom’s leadership in infrastructure quality and customer service, supported by its CHF 1.7 billion annual investment in network and IT expansion. With a 99% population coverage and 86% for 5G+, Swisscom continues to define excellence in Swiss telecommunications.

(PRESS RELEASE) BERN, 16-Apr-2025 — /EuropaWire/ — Swisscom has once again earned top honours in mobile performance, securing the title of Switzerland’s best mobile network for the tenth year in a row, according to independent testing by CHIP magazine. This milestone highlights Swisscom’s consistent leadership in digital connectivity and reflects the value of its ongoing investment in infrastructure and innovation.

With a stellar score of 1.07—equivalent to the highest Swiss grade—Swisscom swept all categories of the assessment, from mobile Internet and telephony to 5G coverage and long-distance train connectivity. CHIP praised Swisscom for delivering nearly flawless service: “The most impressive thing about Swiss networks is their perfection – errors are clearly the exception.” Swisscom also led in 5G availability across both urban and rural areas, confirming its robust nationwide presence.

“Winning this award for the tenth consecutive time shows that our strategy of continual network expansion and improvement is working for our customers,” said Mark Düsener, CTIO at Swisscom. “It’s proof that our investment in quality infrastructure delivers meaningful results.”

Swisscom’s excellence isn’t limited to its network. connect magazine’s latest survey named Swisscom’s business customer hotline the best in the market. The company was also recognised last year for outstanding service in the residential segment, achieving top marks in app, shop, and hotline performance. Together, these results reinforce Swisscom’s position as Switzerland’s top telecommunications provider—offering not only high-quality coverage, but also exceptional customer experience.

Swisscom continues to expand and modernise its mobile infrastructure, investing CHF 1.7 billion annually in IT and network development. Currently, its mobile services reach 99% of the population, with advanced 5G+ coverage extending to 86% of Swiss residents. As Swisscom celebrates a decade at the top, the company remains focused on setting new standards in performance, reliability, and customer satisfaction.

Media Contact:

Media Relations
media@swisscom.com
Tel. +41 58 221 98 04

SOURCE: Swisscom