SAP Unleashes Collaborative AI Power in Copilot Joule to Transform Enterprise Operations

SAP Unleashes Collaborative AI Power in Copilot Joule to Transform Enterprise Operations

(IN BRIEF) SAP SE has announced significant advancements to its generative AI copilot, Joule, during the SAP TechEd conference, positioning it at the forefront of a new business paradigm that drives a large portion of global commerce. The updates include collaborative AI agents designed to handle complex tasks across different disciplines and the introduction of the SAP Knowledge Graph, which enhances the value of SAP data by linking it with business context. These innovations aim to streamline business operations and improve decision-making. Additionally, SAP unveiled new developer tools to accelerate innovation in Business AI and announced its achievement of upskilling 2 million individuals worldwide by 2025.

(PRESS RELEASE) WALLDORF, 8-Oct-2024 — /EuropaWire/ — SAP SE (NYSE: SAP) has taken a significant leap in the realm of artificial intelligence, revealing a suite of innovative enhancements to its generative AI copilot, Joule, during the annual SAP TechEd conference. This initiative positions Joule at the forefront of a new business paradigm that drives 87% of global commerce.

Joule: Your AI Copilot for Business Success
At TechEd, SAP introduced an array of capabilities designed to amplify Joule’s functionality, including collaborative AI agents tailored to execute complex tasks across various disciplines. Among the highlights is the SAP Knowledge Graph—a pioneering tool designed to unlock the full potential of SAP data by interlinking it with valuable business context. Additionally, new resources have been launched to empower developers in their pursuit of Business AI advancements.

“SAP’s focus on innovation delivers tangible business benefits, and today’s announcements enable our customers to leverage AI, data, and new development tools to spur growth,” stated Muhammad Alam, a member of the Executive Board of SAP SE, Product Engineering. “Leveraging our extensive expertise in both business and technology, these AI advancements pave the way for a revolutionary human-AI collaboration that will reshape the modern business landscape.”

Enhancing Joule’s Capabilities
As Joule approaches its first anniversary, SAP has introduced collaborative AI agents, expanding its capabilities to support a staggering 80% of the most frequently used business functions within SAP’s suite. These specialized agents work together on complex workflows, adapting their strategies to achieve common goals and effectively dismantling silos.

Two key use cases showcased at TechEd highlight the agents’ transformative capabilities:

• Dispute Management: Autonomous AI agents autonomously analyze and resolve issues such as incorrect invoices, unapplied credits, and duplicate payments.
• Financial Accounting: AI agents streamline financial processes, automating tasks like bill payments and invoice processing while promptly addressing errors.

Leveraging Data for Better Decision-Making
SAP’s AI advancements are grounded in its profound expertise in business data. The new SAP Knowledge Graph, which will be available through SAP Datasphere and Joule in Q1 2025, offers users a nuanced understanding of business relationships and contexts, enhancing decision-making capabilities. This solution simplifies manual data modeling by providing pre-existing relationships among business entities, thus minimizing the chances of inaccurate outputs and empowering organizations to build intelligent applications more effectively.

Empowering Developers for Future Innovations
In its commitment to fostering innovation, SAP has unveiled new generative AI capabilities for developers that streamline development time for Java and JavaScript programming. The introduction of the Extensibility Wizard will facilitate direct access to SAP Build from SAP S/4HANA Cloud Public Edition, simplifying the extension process. ABAP developers will also benefit from enhanced access to ABAP Cloud development tools.

Moreover, SAP has proudly announced that it has met its goal of upskilling 2 million individuals globally by 2025. Through diverse learning opportunities, the company aims to bridge the digital skills gap by offering role-based certifications, complimentary training resources, and hands-on development experiences. SAP is continuously expanding its AI-focused learning offerings, including courses on generative AI and AI ethics.

For more information, visit the SAP News Center and follow SAP on Twitter @SAPNews.

About SAP

As a global leader in enterprise applications and business AI, SAP (NYSE: SAP) stands at the nexus of business and technology. For over 50 years, organizations have trusted SAP to bring out their best by uniting business-critical operations spanning finance, procurement, HR, supply chain, and customer experience. For more information, visit www.sap.com.

This document contains forward-looking statements, which are predictions, projections, or other statements about future events. These statements are based on current expectations, forecasts, and assumptions that are subject to risks and uncertainties that could cause actual results and outcomes to materially differ. Additional information regarding these risks and uncertainties may be found in our filings with the Securities and Exchange Commission, including but not limited to the risk factors section of SAP’s 2023 Annual Report on Form 20-F.

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