(IN BRIEF) NatWest, in collaboration with IBM, has announced updates to its virtual assistant, Cora, utilizing generative AI to provide customers with an expanded range of information through conversational interactions. This innovation makes NatWest one of the first banks in … Read the full press release →
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Tagged 'Cora', customer service, generative AI, IBM, innovative, John Duigenan, NatWest, partnership, sustainability, Virtual Assistant, watsonx, Wendy Redshaw