Atos Named Leader in 2025 Gartner® Magic Quadrant™ for Outsourced Digital Workplace Services (ODWS)

Atos Named Leader in 2025 Gartner® Magic Quadrant™ for Outsourced Digital Workplace Services (ODWS)

(IN BRIEF) Atos has been named a Leader in the Gartner® Magic Quadrant™ for Outsourced Digital Workplace Services (ODWS) 2025, marking the ninth consecutive year of recognition. This acknowledges Atos’ ability to deliver innovative, human-centric, and sustainable digital workplace solutions that empower employees and foster organizational transformation.

(PRESS RELEASE) PARIS, 21-May-2025 — /EuropaWire/ — Atos is proud to announce that it has been positioned as a Leader in Gartner®’s 2025 Magic Quadrant™ for Outsourced Digital Workplace Services (ODWS), based on its Completeness of Vision and Ability to Execute. This marks the ninth consecutive year that Atos has been placed in the Leaders quadrant in the Gartner Magic Quadrant dedicated to Outsourced Digital Workplace Services (ODWS).

Atos’ digital workplace services provide a comprehensive Engaged Employee Experience through a range of digital collaboration and productivity tools, as well as intelligent customer care services. These services enable new ways of working and feature 20 ‘Tech for Good’ initiatives that help clients achieve their Corporate Social Responsibility (CSR) objectives.

The company’s persona-based employee journeys enable secure and seamless access to applications, resources, and devices from any location, allowing employees to maximize their productivity, regardless of any disability or impairment.

Atos’ sustainable digital workplace suite, which is part of its ODWS portfolio, helps organizations create more sustainable and cost-efficient workplace environments. Through transparent sourcing practices and responsible device lifecycle management, Atos reduces the carbon footprint of its clients across the entire ecosystem.

In 2024, Atos launched its Experience Operations Center (XOC), which leverages cognitive analytics, virtual agents, remote diagnostics, innovative device provisioning, and robust asset tracking to deliver a secure and frictionless employee device support experience. XOC also complements Atos’ service desk by proactively resolving issues before they impact employee productivity.

To quickly identify and address potential IT issues, the XOC aggregates real-time data, uses AI-driven automation, and informs decision-making to enhance the digital employee experience. This allows businesses to respond swiftly, ensuring that disruptions to employees’ activities and business operations are minimized.

Leon Gilbert, EVP & Head of Digital Workplace Business Line at Atos, commented: “Being recognized by Gartner is a great honor for us, as it reflects our innovative approach to creating human-centric, flexible, and hybrid digital workplace environments powered by cutting-edge technologies. It also highlights our commitment to co-create outcome-driven, tailored services with our customers. This recognition strengthens our confidence as we continue to transform the future of work.”

In the 2025 Gartner® Magic Quadrant™, 18 service providers were evaluated based on their Ability to Execute and Completeness of Vision.

For more details, you can download a copy of the full report here.

Disclaimer

Gartner, Magic Quadrant for Outsourced Digital Workplace Services, By Karl Rosander, Matt Baldino, Biswajit Maity, Andrea Lanzavecchia, Katja Ruud, Tom Sieber, 24 March 2025

GARTNER is a registered trademark and service mark of Gartner, Inc. and/or its affiliates in the U.S. and internationally, Magic Quadrant is a registered trademark of Gartner, Inc. and/or its affiliates and are used herein with permission. All rights reserved.

Gartner does not endorse any vendor, product or service depicted in its research publications, and does not advise technology users to select only those vendors with the highest ratings or other designation. Gartner research publications consist of the opinions of Gartner’s research organization and should not be construed as statements of fact. Gartner disclaims all warranties, expressed or implied, with respect to this research, including any warranties of merchantability or fitness for a particular purpose.

About Atos

Atos is a global leader in digital transformation with c. 74,000 employees and annual revenue of c. € 10 billion. European number one in cybersecurity, cloud and high-performance computing, the Group provides tailored end-to-end solutions for all industries in 68 countries. A pioneer in decarbonization services and products, Atos is committed to a secure and decarbonized digital for its clients. Atos is a SE (Societas Europaea) and listed on Euronext Paris.

The purpose of Atos is to help design the future of the information space. Its expertise and services support the development of knowledge, education and research in a multicultural approach and contribute to the development of scientific and technological excellence. Across the world, the Group enables its customers and employees, and members of societies at large to live, work and develop sustainably, in a safe and secure information space.

Media Contact:

Isabelle Grangé
isabelle.grange@atos.net
+33 (0) 6 64 56 74 88

SOURCE: Atos