Accenture and Air France-KLM Propel Digital Transformation with Ambitious Cloud Migration Initiative

Accenture and Air France-KLM Propel Digital Transformation with Ambitious Cloud Migration Initiative

(IN BRIEF) Accenture and Air France-KLM have launched a multi-year initiative to shift the airline group’s legacy digital applications from proprietary data centers to the cloud. By establishing a unified operating model and leveraging a cloud migration factory that employs standardized processes and reusable templates, the collaboration has already migrated 350 applications. This transformation, which integrates advanced data analytics and generative AI, enhances operational efficiency across passenger transport, cargo services, and aircraft maintenance while enabling real-time data access and faster decision-making. The revamped cloud infrastructure not only boosts agility and resilience but also lays the digital foundation for future growth and improved customer experience.

(PRESS RELEASE) PARIS, 12-Mar-2025 — /EuropaWire/ — Accenture (NYSE: ACN) and Air France-KLM have embarked on a multi-year digital transformation journey to migrate the airline group’s legacy applications from its three proprietary data centers to the cloud. This ambitious initiative aims to bolster operational performance across passenger transport, cargo services, and aircraft maintenance by leveraging advanced cloud solutions, data analytics, and AI technologies—including generative AI—to enhance agility and resilience in real time.

In a unified effort, both partners have established a common operating model and governance framework that enables Accenture to co-lead the migration process. Central to the initiative is a cloud migration factory, which utilizes standardized processes and reusable templates to concurrently migrate and transform Air France-KLM’s digital applications. To date, this industrialized approach has successfully deployed 350 applications, meeting rigorous quality standards and significantly shortening time-to-market.

The enhanced cloud infrastructure is already proving its worth by delivering real-time data access and supporting rapid, data-driven decision-making. A recent sales campaign in France and the Netherlands demonstrated the system’s scalability, as it quickly mobilized resources to meet increased demand. This transformation not only streamlines operations but also lays a strong digital foundation that enables Air France-KLM to adapt to market complexities and improve the travel experience for millions of customers.

Sabine Bechelani, Managing Director for Travel and Client Account Lead at Accenture, commented, “Together with Air France-KLM, we are building resilience and unlocking new growth opportunities by harnessing the power of cloud and generative AI. Our work is setting the digital core that empowers our clients to navigate a complex and competitive air travel market with unprecedented speed and efficiency.” Pierre-Olivier Bandet, Executive Vice President Information Systems at Air France-KLM, added, “This collaboration is a significant milestone in our ongoing digital transformation. By leveraging cloud and AI, we are creating a more flexible and efficient operational model that enhances our agility and ultimately enriches the customer journey.”

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Velislava Le Fevre
Accenture
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velislava.lefevre@accenture.com

SOURCE: Accenture