EY Unveils AI-Powered Telecom.ai Solution at MWC Barcelona 2025 to Transform Telecom Operations

EY Unveils AI-Powered Telecom.ai Solution at MWC Barcelona 2025 to Transform Telecom Operations

(IN BRIEF) EY introduced the Telecom.ai agentic solution at MWC Barcelona 2025, an AI-driven suite for telecommunications providers that enhances operations in finance, network management, customer service, and content lifecycle. A key feature is the Contract Intelligence (CI) agent, which automates contract extraction and analysis, improving efficiency and decision-making. Built on NVIDIA’s AI Enterprise platform, it offers real-time insights into vendor performance and contractual obligations, reducing operational costs. Paolo Canale and Chris Penrose highlighted the transformative potential of the solution to simplify telecom operations and enhance customer experiences.

(PRESS RELEASE) LONDON, 4-Mar-2025 — /EuropaWire/ — EY has launched the EY Telecom.ai agentic solution, a suite of AI agents designed for telecom providers to optimize key operations in finance, network management, customer service, and content lifecycle management. Built on the NVIDIA AI Enterprise platform, Telecom.ai integrates tools like NVIDIA NIM microservices, NeMo Retriever, and NeMo Guardrails to enhance telecom workflows through AI-driven automation.

A key component of the solution is the Contract Intelligence (CI) agent, which automates the extraction and analysis of telecommunications vendor contracts. This solution helps companies save time, reduce risk, and improve decision-making by efficiently handling complex contract terms. In a sector where providers are modernizing networks and managing numerous vendor agreements, CI provides a structured approach to contract analysis, addressing the inefficiencies of traditional management systems.

Unveiled at MWC Barcelona 2025, EY Telecom.ai’s CI solution utilizes NVIDIA’s AI platform to process vast amounts of data, offering real-time insights into vendor performance and contractual obligations. This enables telecom companies to streamline operations, enhance compliance, and improve financial forecasting. The platform features a conversational AI interface, automated contract analysis, and scenario planning for financial modeling, along with customizable reporting for more precise decision-making.

Paolo Canale, EY’s Americas Consulting Telecommunications Sector Leader, called the solution a “game-changer,” emphasizing its potential to simplify telecom operations and improve customer experiences through AI-powered decision-making. Chris Penrose, NVIDIA’s Global VP of Telco Business Development, noted that the solution empowers telecoms to operate more efficiently and reduce costs.

EY is committed to creating value for clients through AI and technology, helping organizations shape the future with confidence.

SOURCE: Ernst & Young Global Ltd.

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