(IN BRIEF) SCC and Freshworks have announced a strategic partnership to deliver Freshworks’ AI-powered ITSM and ESM solutions—such as Freshservice—through SCC’s enterprise delivery channels across the UK and Europe. The collaboration combines SCC’s implementation expertise with Freshworks’ modern, cloud-native platforms, … Read the full press release →
Posted in Artificial Intelligence (AI), Business, Financial, Government, Industrial, Infrastructure & Utilities, Investment, Management, Marketing, News, Technology, United Kingdom
Tagged AI-powered automation, Andy Dunbar, cloud-native platforms, digital transformation, Enterprise Service Management, Europe, Freshservice, Freshworks, go-to-market, IT Service Management, legacy system replacement, Managed Services, partnership, sales enablement, SCC, service delivery modernization, Tim Britt, UK
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