Adecco reveals roadmap for hybrid workforce innovation powered by AI and digital platforms

The Adecco Group introduces the agility advantage to grow, adapt and lead in the intelligent era

(IN BRIEF) The Adecco Group will spotlight its long-term strategy to build an agility advantage across its talent and technology offerings during Capital Markets Day in London, outlining how organisations can thrive amid demographic change and the rise of AI-enabled work. The plan hinges on a dual run-and-change model — boosting operational excellence for profitable growth while accelerating digital transformation and AI adoption across business units. A major element of the roadmap is r.Potential, the Group’s joint venture designed to help enterprises manage hybrid combinations of digital agents and human employees using large-scale workforce intelligence. Adecco aims to scale agentic AI to over half of its revenue streams by the end of 2026, supported by AI-powered workforce solutions spanning Akkodis, LHH, Ezra and General Assembly. The company confirms its long-term targets, including sustaining an EBITA margin corridor of 3–6 percent and achieving leverage at or below 1.5x by 2027, demonstrating confidence in continued growth in the intelligent era.

(PRESS RELEASE) LONDON, 26-Nov-2025 — /EuropaWire/ — The Adecco Group (SIX: ADEN), recognised globally as a leader in talent and technology advisory, is preparing to present how it is building what it calls an agility advantage for businesses, workforces and the evolving interface between human and digital labour. During its upcoming Capital Markets Day in London, the Group will lay out a long-term value creation roadmap that signals how it intends to shape the future of work as artificial intelligence, demographic change and platform-based employment models redefine global labour markets.

Central to this strategy is the formal introduction of the agility advantage — a framework designed to empower organisations to grow, adapt and lead with equal strength across workforce management and technology deployment. The approach is structured around two complementary pillars: strengthening run, focused on operational excellence, commercial efficiency and profitable growth; and accelerating change, which prioritises digitalisation, platform scale, generative and agentic AI integration, and next-wave workforce innovation.

A highlight of the event will be the role of r.Potential — an enterprise intelligence company developed by the Adecco Group to support businesses in managing hybrid workforces combining human talent alongside autonomous digital agents. Demonstrating the future of workforce strategy, r.Potential leverages extensive data sets to help organisations model productivity, adaptability and innovation outcomes in real time. The Group anticipates this venture will open new opportunity pools linked to workforce reconfiguration and strategic labour allocation.

CEO Denis Machuel reinforced the company’s direction, noting the strength of core brands Adecco, Akkodis and LHH, and outlining the maturity of its execution track record. According to Machuel, the Group will continue scaling digital platforms, pioneering human-centric AI, and expanding its presence across technology-powered workforce solutions. Today, more than €10 billion of revenue is already enabled through Adecco’s rapidly expanding digital platform ecosystem, supported by integrated data, analytics and AI engines.

Technology-driven capability development remains a major theme across the Group’s business lines. Agentic AI is expected to support more than half of Adecco commercial activity by the end of 2026, while AI-enhanced leadership development, coaching, reskilling and career transition remain core services within LHH, Ezra and General Assembly. Akkodis, via its AI portfolio branded as Akkodis Intelligence, will continue to support digital transformation, engineering innovation and sustainability-aligned workforce solutions globally.

In parallel, Adecco has reiterated its long-term financial framework, confirming its margin corridor expectations of 3–6 percent and a target leverage ratio at or below 1.5x net debt to EBITDA by 2027. The agility advantage model is intended to translate directly into increased market share, scalable growth, efficiency gains and sustained operational profitability in the intelligent era.

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About The Adecco Group

The Adecco Group is the world’s leading talent and technology expertise company. Our purpose is making the future work for everyone. Through our three global business units – Adecco, Akkodis and LHH – across 60 countries, we enable sustainable and lifelong employability for individuals, deliver digital and engineering consulting solutions to power transformation and empower organisations to optimise their workforces. The Adecco Group leads by example and is committed to fostering sustainable employability and supporting resilient economies and communities. The Adecco Group AG is headquartered in Zurich, Switzerland (ISIN: CH0012138605) and listed on the SIX Swiss Exchange (ADEN).
https://www.adeccogroup.com/

SOURCE: Adecco Group