DHL Supply Chain reinforces Strategy 2030 with new leadership structure focused on customer engagement and global growth

DHL Supply Chain reinforces Strategy 2030 with new leadership structure focused on customer engagement and global growth

(IN BRIEF) DHL Supply Chain has announced a refreshed leadership team as part of its Strategy 2030 transformation, reinforcing customer engagement and global growth ambitions. Effective September 2025, Andries Retief becomes Chief Development Officer, tasked with building innovative supply chain solutions and aligning strategy with customer needs worldwide. Supporting this effort, Marco Brüggemann takes on the role of Chief Customer Officer for Europe, while Bremer Pauw is appointed Chief Customer Officer for Middle East & Africa, continuing as Managing Director for Africa. Together with DHL’s international leadership network, the new team will drive sustainable, resilient, and customer-focused logistics solutions across the globe.

(PRESS RELEASE) BONN, 1-Sept-2025 — /EuropaWire/ — DHL Supply Chain has taken the next step in rolling out its Strategy 2030, announcing a strengthened leadership team designed to sharpen customer focus and accelerate global expansion. The new appointments, effective 1 September 2025, reflect the company’s ambition to combine its worldwide scale with deep local expertise to deliver resilient and sustainable supply chains.

At the center of these changes, Andries Retief has been appointed Chief Development Officer (CDO). Retief brings extensive experience leading operations across Europe, the Middle East & Africa, and Asia, with a track record of building growth strategies and long-term partnerships. In his global role, he will oversee the development of innovative supply chain solutions, ensuring that customer needs are integrated into strategy and execution at every level of the organization.

To strengthen regional engagement, DHL has also expanded its network of customer officers. Marco Brüggemann has been named Chief Customer Officer for Europe, where he will build on his experience of driving major e-commerce transformations in Germany & the Alps, enabling customers to rapidly adapt to omni-channel demands. In the Middle East & Africa, Bremer Pauw will step into the role of Chief Customer Officer, while continuing to serve as Managing Director for Africa. Based in Dubai, Pauw will focus on delivering commercial strategies across some of the region’s most complex and fast-growing markets.

These appointments form part of a broader international leadership framework that links regional teams across Asia Pacific, North America, Latin America, and the UK & Ireland. Together with Retief, this global network will ensure DHL customers benefit from solutions that are not only globally consistent but also tailored to local market realities.

Hendrik Venter, CEO DHL Supply Chain, said: “Our Strategy 2030 is about creating supply chains that are customer-led, sustainable, and globally resilient. By reinforcing our leadership team with proven experts in growth, customer experience, and regional development, we are laying the groundwork for the next phase of our journey. These appointments connect the strengths of our global network with the insights of local markets, ensuring our customers can thrive in a rapidly changing world.”

DHL – The logistics company for the world

flows. With specialized solutions for growth markets and industries including technology, life sciences and healthcare, engineering, manufacturing & energy, auto-mobility and retail, DHL is decisively positioned as “The logistics company for the world”

DHL is the leading global brand in the logistics industry. Our DHL divisions offer an unrivalled portfolio of logistics services ranging from national and international parcel delivery, e-commerce shipping and fulfillment solutions, international express, road, air and ocean transport to industrial supply chain management. With approximately 400,000 employees in more than 220 countries and territories worldwide, DHL connects people and businesses securely and reliably, enabling global sustainable trade flows. With specialized solutions for growth markets and industries including technology, life sciences and healthcare, engineering, manufacturing & energy, auto-mobility and retail, DHL is decisively positioned as “The logistics company for the world”.
DHL is part of DHL Group. The Group generated revenues of approximately 84.2 billion euros in 2024. With sustainable business practices and a commitment to society and the environment, the Group makes a positive contribution to the world. DHL Group aims to achieve net-zero emissions logistics by 2050.

Media Contact:

DHL Team at Another Word
Phone: +44 (0) 203 176 0148
E-mail: DHLSupplyChain@anotherword.com

SOURCE: DHL