Adyen Expands Global Payments Partnership with Cathay Pacific to Enhance Authorization Rates and Commercial Growth Across Key Markets

Adyen Expands Global Payments Partnership with Cathay Pacific to Enhance Authorization Rates and Commercial Growth Across Key Markets

(IN BRIEF) Adyen has expanded its partnership with Cathay Pacific by introducing direct acquiring services across multiple global markets, including India, where the rollout has already resulted in a 10 percent increase in authorization rates. The collaboration, which began in 2014, now plays a central role in the airline’s global commerce strategy by improving payment performance, reducing costs, and enabling smoother customer transactions. Through localized payment processing and a unified integration, the partnership supports Cathay Pacific’s growth ambitions while enhancing the overall booking experience for travelers worldwide.

(PRESS RELEASE) PARIS, 24-Mar-2026 — /EuropaWire/ — Adyen has strengthened its long-running collaboration with Hong Kong’s flagship airline, Cathay Pacific, by expanding the scope of its payment services to include direct acquiring across several major international markets. The enhanced agreement positions Adyen as a central component of the airline’s global payments infrastructure, supporting operations in regions such as Hong Kong, Australia, New Zealand, the United States, Japan, and most recently, India.

The partnership, which dates back to 2014, has progressively evolved into a key pillar of Cathay Pacific’s broader digital commerce strategy. Through the rollout of direct acquiring, Adyen enables the airline to process payments locally in each market, leading to improved transaction approval rates, lower processing costs, and increased revenue opportunities. This approach allows Cathay Pacific to streamline payment experiences for customers while optimizing performance across diverse geographies.

A notable outcome of the expansion is seen in India, where the introduction of Adyen’s acquiring capabilities has already delivered measurable gains. Following implementation, Cathay Pacific recorded a 10 percent uplift in authorization rates, highlighting the impact of localized payment processing on conversion and customer experience.

Kinto Chan, General Manager of Sales and Distribution at Cathay Pacific, emphasized the importance of delivering a smooth and secure booking journey, noting that the integration of Adyen’s global acquiring network enables the airline to support customer transactions with greater reliability while facilitating expansion into strategic markets. Warren Hayashi, President for Asia-Pacific at Adyen, added that the collaboration focuses on simplifying complex global payment environments, helping drive higher approval rates and supporting the airline’s continued commercial growth.

By extending direct acquiring capabilities across key regions, the partnership reflects a shared ambition to enhance performance, reduce friction in payments, and support Cathay Pacific’s position in some of the world’s most competitive travel markets.

About Adyen

Adyen (AMS: ADYEN) is the financial technology platform of choice for leading companies. By providing end-to-end payments capabilities, data-driven insights, and financial products in a single global solution, Adyen helps businesses achieve their ambitions faster. With offices around the world, Adyen works with the likes of Meta, LVMH, SHEIN, Uber, L’Oréal, Cathay Pacific, Grab, Klook, and Singapore Airlines. The cooperation with Cathay Pacific as described in this merchant update underlines Adyen’s continuous growth with current and new merchants over the years.

About Cathay Pacific 

Premium full-service airline Cathay Pacific is the home carrier of Hong Kong with eight decades of history, and is a founding member of the oneworld global alliance. Cathay Pacific is part of the Cathay Group, which also comprises the cargo division Cathay Cargo, low-cost carrier HK Express, and its lifestyle business Cathay Lifestyle. Cathay is a member of the Swire Group and is listed on the Hong Kong Stock Exchange (HKSE). For more information, please visit www.cathaypacific.com.

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email: press@adyen.com

SOURCE: Adyen