(IN BRIEF) Riverty has launched a new AI-powered customer service platform developed with Cluster Reply, setting new standards for human-centric engagement in the fintech sector. Built on Microsoft Dynamics 365 Customer Service and enhanced with intelligent routing, context recognition, and … Read the full press release
Posted in Artificial Intelligence (AI), Business, Financial, Germany, Industrial, Internet & Online, Investment, Management, News, Technology
Tagged AI-driven customer service, Bertelsmann, Cluster Reply, customer experience, digital transformation, financial services, fintech, human-centric technology, Microsoft Copilot Studio, Microsoft Dynamics 365, operations excellence, Riverty, Riverty and Cluster Reply deliver AI-first customer service platform transforming fintech support across eight markets, Riverty Launches Human-Centric AI-Driven Customer Service Platform Across Eight Markets, Riverty launches next-generation AI-powered customer service platform delivering human-centric financial experiences, Timo Reis
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