Tag Archives: customer satisfaction

Orange surpasses 10 million fiber customers in France, first operator in Europe to reach this milestone

(IN BRIEF) Orange has become the first operator in Europe to surpass 10 million fiber customers in its domestic market, reinforcing its leadership in France and marking a major step in digital infrastructure modernization. Supported by five consecutive years of … Read the full press release

Zalando and ZEOS Panel Reveals How Brands Can Build Profitability Through Customer Value and Logistics Innovation

(IN BRIEF) Leaders from Zalando and ZEOS convened for a strategic panel discussion exploring how fashion and lifestyle brands can drive profitability amid market disruption. Key themes included a shift in consumer values toward quality and purpose, the evolution of … Read the full press release

Volvo CE to Invest SEK 7 Billion in Swecon Deal That Expands Retail and Service Network Across Northern Europe

(IN BRIEF) Volvo CE has agreed to purchase Swecon’s dealerships and service operations in Sweden, Germany and the Baltic states—including the Entrack aftermarket division—for SEK 7 billion, subject to regulatory clearance, with completion slated for H2 2025. The deal transfers … Read the full press release

NatWest Taps AI Pioneer Maja Pantic to Lead Next-Gen Research and Simplification Drive

(IN BRIEF) NatWest has named Dr. Maja Pantic as its first Chief AI Research Officer to spearhead the bank’s AI-driven transformation and simplification strategy. Dr. Pantic, formerly Professor of Affective & Behavioural Computing at Imperial College London and a leader … Read the full press release

Alstom and Akiem Sign Key Contracts to Enhance Servicing of Traxx Locomotives

(IN BRIEF) Alstom has signed two contracts with Akiem to provide servicing for 116 Traxx locomotives. The agreements include the supply of spare parts for the fleet and support for on-board signalling technology. These services, which will be provided over … Read the full press release

Orange Unveils Eco‑Friendly Wi‑Fi 7 Livebox 7 and Livebox S Offering Ultra‑Fast Fiber Connectivity and Enhanced TV Features

(IN BRIEF) Orange is introducing two new Wi‑Fi 7 Livebox models—the premium New Livebox 7 and the mid‑range Livebox S—to boost both internet connectivity and TV services. The New Livebox 7 is designed for ultra‑fast performance, offering speeds up to … Read the full press release

Telia Sells TV & Media Business to Schibsted for SEK 6.55 Billion to Focus on Core Connectivity Operations

(IN BRIEF) Telia Company has announced the sale of its TV & Media business, which includes TV4 in Sweden and MTV in Finland, to Schibsted Media for SEK 6.55 billion. This decision aligns with Telia’s strategy to focus on its … Read the full press release

Deutsche Telekom Strengthens Leadership with Tim Höttges’ Extended CEO Role and Key Executive Appointments

(IN BRIEF) Deutsche Telekom has announced the extension of Tim Höttges’ CEO contract until the end of 2028, ensuring leadership continuity. Additionally, Srini Gopalan will become the new COO of T-Mobile US, and Rodrigo Diehl, CEO of Magenta Telekom, will … Read the full press release

Saloodo! awarded four ISO certificates by Dekra

Freshly awarded four ISO certificates, Saloodo! will thus continue on its expansion course in the future. Dekra awards the start-up after intensive audit Saloodo! meets ISO standard in sustainability, safety and quality management Saloodo! active in more than 50 countries … Read the full press release

ZOOM International Introduces GDPR Compliance in 6.3 Release

New Capabilities offer an Industry First—No Additional Product Purchases to Achieve Compliance PRAGUE, 27-Apr-2018 — /EuropaWire/ — ZOOM International, a leader in call recording, workforce optimization, and compliance software for the omnichannel contact center, today announced support for the European … Read the full press release