(IN BRIEF) Capgemini and Dai-ichi Life Holdings have signed a long-term agreement to establish a Global Capability Center in India, designed to accelerate Dai-ichi Life Group’s digital transformation by leveraging India’s skilled workforce. The GCC will initially serve the insurer’s … Read the full press release
Posted in Artificial Intelligence (AI), Business, Financial, France, Government, Industrial, Infrastructure & Utilities, Insurance, Investment, Management, Marketing, News, Technology
Tagged AI, Aiman Ezzat, Build-Operate-Transfer, Capgemini, customer experience, Cybersecurity, Dai-ichi Life Holdings, data analytics, digital transformation, Global Capability Center, global delivery, INDIA, infrastructure modernization, multi-year agreement, Operational Efficiency, partnership, software development, Tetsuya Kikuta
(IN BRIEF) EY has launched EY Studio+, a new global offering designed to help organizations drive growth by transforming customer experience in the AI-driven era. The initiative combines EY’s broad expertise with leading talent in design, sales, marketing, and customer … Read the full press release
Posted in Artificial Intelligence (AI), Business, Environment, Financial, Industrial, Investment, Management, Marketing, News, Technology, United Kingdom
Tagged AI-driven transformation, branding, C-suite, customer experience, customer-centric transformation, digital innovation, EY, EY Studio+, EY-Parthenon, EY.ai, growth strategy, marketing, product innovation, sales, service transformation, sustainability, World Entrepreneur of The Year
(IN BRIEF) Borealis has announced the appointment of four senior leaders in its commercial division, all reporting directly to EVP Craig Arnold. The new executives are Thomas Reutter as Senior Vice President of Polyolefins, Christopher McArdle as Vice President of … Read the full press release
Posted in Austria, Chemicals, Industrial, Management
Tagged Borealis, Business Development, business intelligence, business transformation, Christopher McArdle, Circular Economy Solutions, Craig Arnold, customer experience, Dirk Langhammer, Dow Chemical, DuPont, INNOVATION, leadership appointments, M&A activities, marketing, OMV, P&L responsibility, polyolefins, Shanila Baseley, supply chain strategy, sustainable solutions, Thomas Reutter
(IN BRIEF) Garanti BBVA’s latest mobile app update introduces GarantiPay and NFC contactless payment features, allowing customers to make card-free payments in stores and online. This update enhances the bank’s commitment to innovation and convenience by enabling Android users to … Read the full press release
Posted in Banks, Business, Economy, Financial, Industrial, Internet & Online, Investment, Management, Marketing, News, Technology, Turkey
Tagged Android, Ceren Acer Kezik, credit cards, customer experience, debit cards, digital payments, digital solutions, financial innovation, Garanti BBVA, GarantiPay, mobile app, mobile app update, NFC contactless payment, seamless payments, TR QR code, virtual cards
(IN BRIEF) OP Financial Group has expanded its partnership with Accenture to modernize Pohjola Insurance, focusing on enhancing agility, operational efficiency, and customer experience. The collaboration includes implementing a cloud-based Guidewire platform to streamline IT applications, generate operational savings, and … Read the full press release
Posted in Artificial Intelligence (AI), Banks, Business, Economy, Financial, Finland, Government, Industrial, Insurance, Investment, Ireland, Management, Marketing, News, Technology
Tagged Accenture, AI-driven transformation, automation, business modernization, cloud-based solutions, customer experience, digital transformation, Finland, generative AI, Guidewire platform, insurance innovation, non-life insurance, OP Financial Group, partnership, Pohjola Insurance
(IN BRIEF) Ricoh has announced a strategic partnership with ServiceNow to deliver a unified service delivery platform aimed at revolutionizing the digital management of modern workplaces. This collaboration will enhance Ricoh’s operational efficiency by leveraging ServiceNow’s AI-driven platform to standardize … Read the full press release
Posted in Artificial Intelligence (AI), Business, Electronics & Machinery, Environment, Financial, Industrial, Infrastructure & Utilities, Internet & Online, Investment, Management, Marketing, News, Technology, United Kingdom
Tagged AI innovation, AI platform, business transformation, collaboration, customer experience, digital workspace solutions, Employee Experience, European workforce, generative AI, Operational Efficiency, partnership, Ricoh, service delivery platform, ServiceNow, sustainability
(IN BRIEF) BT has appointed Peter Leukert as its new Chief Digital Officer, where he will lead the company’s Digital unit and oversee its digital transformation. Peter joins from Deutsche Telekom, where he significantly contributed to the company’s IT and … Read the full press release
Posted in Business, Financial, Industrial, Infrastructure & Utilities, Investment, Management, News, Technology, Telecom, United Kingdom
Tagged AI, Allison Kirkby, appointment, BT, Chief Digital Officer, Chief Networks and Security Officer, customer experience, data, Deutsche Telekom, digital transformation, digital unit, fixed and mobile networks, Howard Watson, IT platforms, leadership, Peter Leukert, sustainable business growth, technology leadership, transformation
(IN BRIEF) British Gas has launched its new brand platform, “Taking care of things,” featuring a heartwarming campaign centered around a lovable family, “The Things,” to represent the company’s dedication to providing reliable home services. The campaign, which includes a … Read the full press release
Posted in Business, Energy, Gas & Oil, Environment, Financial, Industrial, Infrastructure & Utilities, Investment, Management, Marketing, News, Technology, United Kingdom
Tagged Academy Films, brand campaign, British Gas, BVOD, customer experience, digital activations, energy provider, Gogglebox, home services, OMD UK, peace of mind, reliable service, Si & Ad, social media, T&Pm, Taking Care of Things, The Things, TV ad, tv spot
(IN BRIEF) Fortum has been nominated once again for Norway’s Best Customer Service in the electricity sector, reflecting its commitment to customer satisfaction. The nomination follows over 20,000 customer interviews, and the award ceremony will take place during the Customer … Read the full press release
Posted in Awards, Business, Energy, Gas & Oil, Financial, Finland, Industrial, Investment, Management, News, Norway, Technology
Tagged app, award nomination, Awards, customer experience, customer service, Customer Service Days, electricity prices, electricity sector, energy crisis, feedback, Fortum, Fortum Strøm, Hans-Erik Ramsdal, Kundeserviceavisen, leadership, Norway, Oslo, Sanjin Pekusic
(IN BRIEF) UOB has partnered with Accenture in a three-year collaboration to advance the Bank’s use of generative and agentic AI technologies. This strategic MoU will help UOB accelerate its AI journey by enhancing business processes and personalizing customer experiences. … Read the full press release
Posted in Artificial Intelligence (AI), Banks, Business, Economy, Financial, Government, Industrial, Infrastructure & Utilities, Investment, Ireland, Management, Marketing, News, Technology
Tagged Accenture, advanced technologies, agentic AI, AI, ASEAN, banking innovation, customer experience, digital transformation, generative AI, Julie Sweet, LearnVantage, partnership, technology partnership, UOB, Wee Ee Cheong, workforce upskilling
(IN BRIEF) Garanti BBVA has enhanced its mobile smart assistant Ugi with generative AI technology, enabling more natural, context-aware, and personalized interactions for customers. Ugi now supports a broader range of banking services, anticipates user needs, and continues to evolve … Read the full press release
Posted in Artificial Intelligence (AI), Banks, Business, Economy, Financial, Government, Industrial, Investment, Management, Marketing, News, Spain, Technology, Turkey
Tagged AI Chatbot, AI in banking, AI upgrade, banking automation, biometric credit card, Bonus Platinum Biometric Card, Ceren Acer Kezik, customer experience, digital banking innovation, digital transformation, financial advisor AI, financial technology, fintech, Garanti BBVA, generative AI, hyperpersonalized banking, large language models, mobile banking, natural language processing, smart assistant, Türkiye, Ugi
(IN BRIEF) Deutsche Telekom has teamed up with local commerce platform Wolt to offer exclusive lifestyle benefits to its customers through the Magenta Moments program. Starting in Croatia and rolling out to six more countries, the partnership includes up to … Read the full press release
Posted in Business, Financial, Finland, Germany, Government, Industrial, Internet & Online, Investment, Management, Marketing, News, Technology, Telecom
Tagged Austria, cashback, CROATIA, customer experience, Czechia, Deutsche Telekom, digital lifestyle, Dominique Leroy, everyday savings, food delivery, Hungary, in-app benefits, local commerce, Magenta Moments, Miki Kuusi, mobile engagement, NORTH MACEDONIA, partnership, Poland, retail deals, Slovakia, telecom innovation, Wolt, zero delivery fees
(IN BRIEF) Experian has launched major enhancements to its Aperture Data Studio platform, a comprehensive data quality and governance solution designed to improve data-driven decision-making for businesses. The upgraded platform now features a flexible data catalogue, business impact analysis tools, … Read the full press release
Posted in Artificial Intelligence (AI), Business, Financial, Industrial, Investment, Ireland, Management, News, Technology, United Kingdom
Tagged Aperture Data Studio, Ascend Platform, Australia, business impact analysis, compliance, customer experience, data catalogue, Data Governance, data management, data quality, data-driven decision-making, Experian, Gen AI, Ireland, New Zealand, North America, Operational Efficiency, risk management, ROI, security breaches, UK, unified data intelligence, user defined APIs
(IN BRIEF) New research released during Credit Awareness Week reveals that British businesses face significant challenges from rising costs and economic uncertainty, with many turning to data and technology to enhance customer experience, streamline operations, and drive financial inclusion. The … Read the full press release
Posted in Business, Financial, Internet & Online, Ireland, Management
Tagged biometric fraud, British businesses, Credit Awareness Week, Credit Strategy, customer experience, data and technology, Data Governance, David Bates, debt consolidation, deep fakes, economic uncertainty, Experian UK&I, financial crime compliance, financial inclusion, FRAUD, GenAI, National Financial Inclusion Strategy, personalization, rising costs, synthetic ID fraud, verification assessments
(IN BRIEF) EY introduced the Telecom.ai agentic solution at MWC Barcelona 2025, an AI-driven suite for telecommunications providers that enhances operations in finance, network management, customer service, and content lifecycle. A key feature is the Contract Intelligence (CI) agent, which … Read the full press release
Posted in Artificial Intelligence (AI), Business, Financial, Industrial, Infrastructure & Utilities, Investment, Management, News, Technology, Telecom, United Kingdom
Tagged AI agents, AI Enterprise, AI-powered decision-making., automation, Chris Penrose, CI agent, contract analysis, Contract Intelligence, customer experience, EY, EY Telecom.ai, financial forecasting, MWC Barcelona 2025, NeMo Guardrails, NeMo Retriever, NIM microservices, NVIDIA, Operational Efficiency, Paolo Canale, real-time insights, telecom providers, telecommunications, vendor contracts
(IN BRIEF) Capgemini’s latest B2B Pulse report highlights a shift in business customer expectations from telecom providers. Businesses now seek telecom companies to provide tailored, industry-specific solutions, moving beyond basic connectivity services. Customers expect telecoms to integrate hybrid networks, edge … Read the full press release
Posted in Artificial Intelligence (AI), Business, Financial, France, Industrial, Infrastructure & Utilities, Investment, Management, News, Security & Safety, Technology, Telecom
Tagged 5G, AI, Autonomous Vehicles, B2B Pulse, business customers, Business Growth, Capgemini Research Institute, Cloud, cloud environments, connectivity, customer experience, Cybersecurity, cybersecurity solutions, digital economy, edge computing, hybrid networks, industry-specific solutions, INNOVATION, Praveen Shankar, real-time industrial automation, Service Level Agreements, SLAs, Smart Cities, telecom industry, telecom providers, telecom services, telecom tech services
(IN BRIEF) Leica Camera AG has partnered with Valtech to overhaul its e-commerce platform, focusing on enhancing the online shopping experience and driving international growth. The collaboration aims to standardize and scale Leica’s e-commerce systems, ensuring a seamless omnichannel experience … Read the full press release
Posted in Business, Denmark, Electronics & Machinery, Financial, Germany, Government, Industrial, Internet & Online, Investment, Management, News, Retail, Technology
Tagged Business Growth, Christian Höflich, commercetools, customer experience, digital platforms, digital transformation, digital upgrade, E-Commerce, e-commerce platform, e-commerce strategy, future-ready features, Global Expansion, global markets, INNOVATION, international growth, Leica Camera AG, Markus Cansever, omnichannel, partnership, photography, premium e-commerce, premium optics, seamless shopping experience, technology stack, Thomas Haustein, Valtech
(IN BRIEF) Garanti BBVA’s CEO, Mahmut Akten, shared the bank’s strategic priorities and 2025 goals during a meeting with Turkish media, discussing the global and local economic landscape. Despite global uncertainties, Akten expressed confidence in Türkiye’s economic program and the … Read the full press release
Posted in Artificial Intelligence (AI), Banks, Business, Economy, Environment, Financial, Industrial, Investment, Management, Media, News, Spain, Technology, Turkey
Tagged artificial intelligence, banking sector, BBVA Group, customer experience, digital innovation, economic rebalancing, financial performance, Garanti BBVA, green finance, Mahmut Akten, sustainability, sustainable growth, Türkiye economy
(IN BRIEF) Repsol is enhancing its Digital Program by incorporating AI agents in partnership with Accenture, utilizing the NVIDIA AI platform. This collaboration aims to improve operational efficiency, streamline processes, and deliver a more personalized customer experience, as well as … Read the full press release
Posted in Artificial Intelligence (AI), Business, Energy, Gas & Oil, Environment, Financial, Government, Industrial, Infrastructure & Utilities, Investment, Ireland, Management, News, Spain, Technology
Tagged Accenture, AI agents, AI Integration, AI Refinery™, AI-driven agents, competitive advantage, customer experience, Digital Program, Digital Twins, energy sector, generative AI, industrial maintenance, INNOVATION, Josu Jon Imaz, Julie Sweet, logistics, NVIDIA AI platform, Operational Efficiency, partnership, productivity, Repsol, robotic solutions, sustainability, technology, training programs, workforce development
(IN BRIEF) Thales has partnered with the Georgia Department of Driver Services (DDS) to deploy 30 self-service enrollment kiosks across 23 locations, improving the customer experience by offering quicker and more efficient services for tasks such as license renewals and … Read the full press release
Posted in Business, Financial, France, Government, Industrial, Investment, Management, News, Security & Safety, Technology
Tagged address changes, biometric solutions, credential issuance, customer experience, DDS, driving history reports, enrollment kiosks, Georgia Department of Driver Services, kiosk expansion, license renewals, North America, Operational Efficiency, partnership, security by design, self-service kiosks, self-service technology, Spencer R. Moore, Thales, touch-screen interface, Tyson Moler
EuropaWire (EW) is the first truly pan-European and leading press release distribution and newswire service for Europe and the European Union working towards consolidating Europe’s voice on the global newswire and media scene. The newswire service comes with advanced submission forms, flexible pricing and PR budgeting, granular targeting, nearly uncapped reach across countries, markets, verticals, industries, audiences, languages, etc., translation and localisation for greater local PR impact, in-depth distribution reporting, metrics and insights including measured PR reach, reads, engagements, impact, etc., no cap on words, images and multimedia to go along with your release, among others. Your press releases will be seen among the releases of Europe’s biggest and most prominent companies, brands and institutions.
HOW TO GET STARTED?