(IN BRIEF) NatWest has named Dr. Maja Pantic as its first Chief AI Research Officer to spearhead the bank’s AI-driven transformation and simplification strategy. Dr. Pantic, formerly Professor of Affective & Behavioural Computing at Imperial College London and a leader … Read the full press release
Posted in Artificial Intelligence (AI), Banks, Business, Economy, Financial, Industrial, Investment, Management, News, Technology, United Kingdom
Tagged 'Cora', AI Research, AI Transformation, appointment, AskArchie+, automation, bank-wide simplification, Chief AI Research Officer, customer satisfaction, deepfake detection, GenAI platform, generative AI, Imperial College London, ledership, Maja Pantic, Meta London, multimodal AI, NatWest, OpenAI partnership, Responsible AI, Samsung AI Research Centre, Scott Marcar, virtual assistants
(IN BRIEF) NatWest, in collaboration with IBM, has announced updates to its virtual assistant, Cora, utilizing generative AI to provide customers with an expanded range of information through conversational interactions. This innovation makes NatWest one of the first banks in … Read the full press release
Posted in Banks, Business, Environment, Financial, Industrial, Investment, Management, News, Technology, United Kingdom
Tagged 'Cora', customer service, generative AI, IBM, innovative, John Duigenan, NatWest, partnership, sustainability, Virtual Assistant, watsonx, Wendy Redshaw
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