Tag Archives: Customer Interaction

KPN Ventures backs ElevenLabs as partnership brings accessible speech and automation to KPN customers

(IN BRIEF) KPN has partnered with voice AI innovator ElevenLabs and invested in the company through KPN Ventures to accelerate the adoption of advanced audio AI in the Netherlands. Early efforts will focus on converting content into high-quality speech and … Read the full press release

VOXI by Vodafone Introduces Advanced AI Chatbot for Enhanced Customer Interaction

(IN BRIEF) VOXI by Vodafone has collaborated with Accenture to launch a cutting-edge large language model (LLM) generative AI chatbot, aimed at revolutionizing customer interactions. Developed using the ChatGPT framework, this innovative chatbot is designed to engage in human-like conversations, … Read the full press release

BBVA Innovates Online Access with Bizum Service, Revolutionizing Customer Interaction

(IN BRIEF) BBVA, the first bank in Spain to do so, has launched a new Bizum service that allows its customers to conveniently register and log in at online retailers and service providers. This feature streamlines the registration and access … Read the full press release