Tag Archives: WFO vendors

ZOOM International Introduces GDPR Compliance in 6.3 Release

Posted on 27, April 2018 by EuropaWire PR Editors

New Capabilities offer an Industry First—No Additional Product Purchases to Achieve Compliance PRAGUE, 27-Apr-2018 — /EuropaWire/ — ZOOM International, a leader in call recording, workforce optimization, and compliance software for the omnichannel contact center, today announced support for the European … Read the full press release →

Posted in Business, Czech Republic, Economy, European Union, Internet & Online, Law, Management, News, Technology, Telecom

Tagged Adam B. Bloom, APIs, Brian Shore, call center, call recording, compliance, compliance software, contact center, customer satisfaction, data, data protection, data protection regulation, EU, EU citizen data, EU data protection regulation, fines, Gartner, GDPR, GDPR Compliance, GDPR laws, General Data Protection Regulation, IT-Harvest, omnichannel contact center, privacy, Richard Stiennon, software, WFO vendors, workforce optimization, ZOOM 6.3 Suite, ZOOM International