(IN BRIEF) SCC and Freshworks have announced a strategic partnership to deliver Freshworks’ AI-powered ITSM and ESM solutions—such as Freshservice—through SCC’s enterprise delivery channels across the UK and Europe. The collaboration combines SCC’s implementation expertise with Freshworks’ modern, cloud-native platforms, … Read the full press release
Posted in Artificial Intelligence (AI), Business, Financial, Government, Industrial, Infrastructure & Utilities, Investment, Management, Marketing, News, Technology, United Kingdom
Tagged AI-powered automation, Andy Dunbar, cloud-native platforms, digital transformation, Enterprise Service Management, Europe, Freshservice, Freshworks, go-to-market, IT Service Management, legacy system replacement, Managed Services, partnership, sales enablement, SCC, service delivery modernization, Tim Britt, UK
New scope builds on existing 12-year relationship to support the recovery of air travel in the near future (PRESS RELEASE) PARIS, 17-Nov-2021 — /EuropaWire/ — Capgemini (EPA: CAP), a French multinational leader in consulting, technology services and digital transformation, has … Read the full press release
Posted in Aviation & Aerospace, France, Management, News, Security & Safety, Technology, Travel, United Kingdom
Tagged air travel industry, airport operational systems, automation, Capgemini, cloud technologies, Cybersecurity, digital transformation, Heathrow, Heathrow Airport, IT Service Management, Leanne Lynch, passenger experience, Steve Baldwin, travel industry, UK’s busiest airport
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