Tag Archives: helpline

Samaritans plans 24/7 online chat and remote volunteering to strengthen its suicide prevention service

(IN BRIEF) Samaritans has announced a major programme of change to strengthen its suicide prevention service, focusing on reshaping its branch network, expanding its online chat to 24/7 availability, and piloting remote volunteering opportunities. The charity, whose 23,000 volunteers answered … Read the full press release

Samaritans Ireland’s 2024 Report Reveals High Satisfaction Rates as Volunteers Respond to 470,000 Calls

(IN BRIEF) Samaritans Ireland’s 2024 Impact Report highlights the vital role the charity plays in offering emotional support, with volunteers answering 50 calls per hour on average last year. The report reveals that Samaritans is the only form of support … Read the full press release

Samaritans Cymru new report calls for more accessible mental health support and therapies for people who self-harm

Last year Samaritans’ 24-hour helpline discussed self-harm with callers over 272,000 times – or once every two minutes. There are approximately 5,500 admissions for self-harm in Wales each year. However, as most people who harm themselves do not attend health … Read the full press release