customer experience

SAS and ECXO team up to promote human-centered approach to customer experience

(IN BRIEF) SAS has partnered with the European Customer Experience Organisation (ECXO) to share knowledge and best practices in customer…

1 year ago

AI-backed network modernization: Ericsson and Ooredoo Qatar join forces to improve 5G performance with Microsoft cloud

(PRESS RELEASE) STOCKHOLM, 18-Jan-2023 — /EuropaWire/ — Ericsson (NASDAQ: ERIC), a Swedish multinational networking and telecommunications company, and Ooredoo Qatar have…

1 year ago

Fusion BPO Services is Opening New Center in Kosovo

(PRESS RELEASE) CANTON, OH, United States, 12-Jul-2022 — /EuropaWire/ — Fusion BPO Services, a leading global CX and digital transformation…

2 years ago

Rhônexpress U-X 2019 startup challenge winners: Atlantide, Fly me to the Food, Flyerz

(PRESS RELEASE) LYON, 25-Apr-2019 — /EuropaWire/ — Rhônexpress has just announced the 3 winners of its U-X 2019 startup challenge.…

5 years ago

Piraeus Bank: the second training cycle of Project Future to begin on 8 March 2019

(PRESS RELEASE) ATHENS, 7-Mar-2019 — /EuropaWire/ — Piraeus Bank starts accepting application for Project Future's second training cycle. Submissions for…

5 years ago

Base Element and Cognigy Announce Strategic Partnership

LONDON, 16-Nov-2018 — /EuropaWire/ — Base Element, a European digital agency, and Cognigy, a leading conversational AI platform software provider have…

5 years ago

Capgemini’s World Quality Report 2018: customer experience is the top priority for quality assurance activities for the very first time

Capgemini’s World Quality Report 2018 shows that customer experience is the top priority for quality assurance activities for the very…

6 years ago