(IN BRIEF) SAS has partnered with the European Customer Experience Organisation (ECXO) to share knowledge and best practices in customer…
(PRESS RELEASE) STOCKHOLM, 18-Jan-2023 — /EuropaWire/ — Ericsson (NASDAQ: ERIC), a Swedish multinational networking and telecommunications company, and Ooredoo Qatar have…
(PRESS RELEASE) CANTON, OH, United States, 12-Jul-2022 — /EuropaWire/ — Fusion BPO Services, a leading global CX and digital transformation…
(PRESS RELEASE) LYON, 25-Apr-2019 — /EuropaWire/ — Rhônexpress has just announced the 3 winners of its U-X 2019 startup challenge.…
(PRESS RELEASE) ATHENS, 7-Mar-2019 — /EuropaWire/ — Piraeus Bank starts accepting application for Project Future's second training cycle. Submissions for…
LONDON, 16-Nov-2018 — /EuropaWire/ — Base Element, a European digital agency, and Cognigy, a leading conversational AI platform software provider have…
Capgemini’s World Quality Report 2018 shows that customer experience is the top priority for quality assurance activities for the very…