first-call resolution rates

• Business
• France
• Internet & Online
• Management
• Technology
• Telecom

The new EXALEAD OneCall from Dassault Systèmes lowers contact center average call length and increases first-call resolution rates

Information Intelligence Application for Contact Center and Frontline Sales Agents Lowers Average Call Length and Increases First-Call Resolution Rates VELIZY-VILLACOUBLAY,…