SUEZ Extends Partnership with Water Services Corporation to Enhance Smart Water Management in Malta

SUEZ Extends Partnership with Water Services Corporation to Enhance Smart Water Management in Malta

(IN BRIEF) Water Services Corporation (WSC) has extended its partnership with SUEZ, awarding them a five-year contract to manage the smart metering service for water consumption across the Maltese Islands. This agreement, which continues their collaboration until 2029, implements SUEZ’s ON’connect™ solution, featuring WIZE technology. Since 2009, WSC has deployed over 310,000 smart meters, providing more than 96% coverage across the islands. The system allows customers to track their water usage and receive alerts, helping them reduce costs and conserve water. Additionally, the data collected improves WSC’s ability to optimize the water network, detect anomalies, and reduce water waste.

(PRESS RELEASE) PARIS, 16-Jan-2025 — /EuropaWire/ — Water Services Corporation (WSC), the utility responsible for managing drinking water and wastewater across the Maltese Islands, has awarded SUEZ a new five-year contract to oversee the smart metering service for water consumption. This contract, extending the longstanding partnership between WSC and SUEZ until 2029, integrates the ON’connect™ digital platform, featuring advanced WIZE technology.

The Maltese Archipelago, with its Mediterranean climate and an influx of over 2 million tourists annually, faces significant demographic pressures that require careful water resource management. Recognizing these challenges, WSC initiated the nationwide rollout of smart water meters back in 2009.

As of now, over 310,000 smart meters have been installed across the islands, covering more than 96% of the region. These meters generate high-value data, which is processed through the ON’connect™ solution provided by SUEZ’s Digital Solutions division. The solution enables customers throughout Malta to access detailed water consumption data and receive alerts through a dedicated portal. On average, nearly 3,500 notifications are sent each month to inform customers of abnormal consumption, allowing them to reduce both water waste and utility costs.

In addition to enhancing customer service, this system allows WSC to optimize the water network’s performance, quickly address any issues, and mitigate leaks. The data collected also aids in improving WSC’s operational, commercial, and environmental performance, significantly reducing Non-Revenue Water.

Karl Cilia, CEO of WSC, expressed his satisfaction with the partnership, saying, “This renewed collaboration with SUEZ highlights the value that smart metering brings to our operations. We’ve seen clear improvements in efficiency, helping us manage water resources effectively and offer better service to our customers while tackling the critical issue of water conservation in Malta.”

Patricia Villoslada, SVP of SUEZ Digital Solutions, shared her excitement about the continued partnership, stating, “We are proud to extend our collaboration with WSC, as their renewed trust confirms the continued success and performance of our smart metering service. Since our first pilot in 2009, our solutions have helped improve Malta’s water management, positioning it as a model of smart water use and sustainable preservation.”

About SUEZ:
Faced with growing environmental challenges, SUEZ has been delivering essential services that protect and improve our quality of life for more than 160 years. SUEZ provides its customers with innovative and resilient solutions for water and waste services. With 40,000 employees across 40 countries, the Group works with customers to create value over the full lifecycle of their assets and services, and to drive their low carbon transition. In 2023, SUEZ provided drinking water for 57 million people worldwide and sanitation services for more than 36 million people. The Group generated 7.7 TWh of energy from waste and wastewater. In 2023,
SUEZ generated revenues of 8.9 billion euros. For more information: www.suez.com / X @suez / LinkedIn @SUEZ.

About WSC:
The Water Services Corporation (WSC) is the sole entity responsible for the management of water production, distribution, and wastewater treatment in the Maltese Islands. With a commitment to sustainability and innovation, WSC is dedicated to ensuring the efficient use of resources while providing high-quality water and wastewater services to its residents and the tourists who visit Malta each year.

Media Contact:

SUEZ Press Office
Email: suez.media@suez.com
Tel: +33 6 32 18 39 54
Water Services Corporation
Email: pr@wsc.com.mt

SOURCE: SUEZ