Tag Archives: customer protection

Lloyds Banking Group Expands Customer and Colleague AI Tools Through New Talent and Training Investment

(IN BRIEF) Lloyds Banking Group is expanding its artificial intelligence capability through new recruitment, training programmes and customer-facing applications, with more than 1,000 AI-related roles planned during 2026. The Group is recruiting for almost 300 agentic AI-related positions, including Data … Read the full press release

FrauDfense Check Goes Live as Spanish Banks Advance Sector-Wide Information Sharing Against Financial Crime

(IN BRIEF) BBVA, Banco Santander and CaixaBank have launched FrauDfense Check, the first operational service from their jointly owned company FrauDfense, created to strengthen the banking sector’s collective response to fraud and financial crime. The service is built on a … Read the full press release

Ensuring Energy Continuity: British Gas Welcomes Former Rebel Energy Clients

(IN BRIEF) British Gas is stepping in to secure the energy supply for Rebel Energy customers after the latter ceased trading. Serving around 84,000 domestic and 6,000 non-domestic customers, Rebel Energy’s clientele will now be covered by Ofgem’s Supplier of … Read the full press release