(IN BRIEF) NatWest Group has made a minority investment in Serene, an AI platform designed to help detect and address financial vulnerability. The collaboration will enable the bank to enhance its customer support models and provide personalized solutions for individuals … Read the full press release
Posted in Artificial Intelligence (AI), Banks, Business, Economy, Financial, Industrial, Investment, Management, News, Technology, United Kingdom
Tagged AI, AI platform, AI-Driven Solutions, Banking My Way, behavioral science, Cross-Industry Collaboration, Customer Insights, customer support models, David Grunwald, early stage investment, financial difficulties, financial distress, financial ecosystem, financial health, financial support, financial vulnerability, Fuel Ventures, Innovation and Partnerships, investment, market innovation, NatWest Accelerator, NatWest Group, partnership, personalized support, Savannah Price, Serene
(IN BRIEF) Accenture (NYSE: ACN) has announced its acquisition of GemSeek, a prominent player in customer experience analytics, as part of its ongoing investment in data and AI capabilities through Accenture Song. GemSeek, founded in 2011, brings advanced analytics expertise … Read the full press release
Posted in Bulgaria, Business, Environment, Financial, Government, Industrial, Investment, Ireland, Management, Marketing, News, Technology
Tagged Accenture, acquisition, AI-powered, Customer Insights, GemSeek, Max Morielli, partnership, Petko Tinchev, sustainability
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