Enables voicemail service in roaming scenarios and optimizes international signaling traffic
Zurich, Switzerland, 24-1-2014 — /EuropaWire/ — Starhome MACH, the global leader in providing market-driven network and clearing house services for the mobile industry, announced today that Claro, Peru’s premium mobile operator, has selected its Gateway Location Register (GLR) and Optimal Voicemail Deposit (OVMD) solutions.
The Gateway Location Register gives Claro real-time control and information on inbound roaming traffic to increase and protect its inbound market share and lower international signaling expenses. Claro can now monitor, manage, optimize and maintain a high quality of service for its inbound roaming traffic. The net result is increased usage and revenues with lower operational costs.
Claro selected the Optimal Voicemail Deposit™ solution to enable voicemail service while roaming and avoid international tromboning. Tromboning is the additional signaling that occurs when roamers’ unanswered calls are diverted back to their home voicemail service. The solution improves the experience of both subscribers and callers and significantly reduces the cost of voicemail deposits that are currently either billed to the subscriber or absorbed by the operator.
John Asto, Carrier Relations Manager at Claro Peru explained, “Our goal as a global mobile operator is to provide our subscribers with the highest-quality roaming experience. Starhome MACH’s technology fits perfectly with our customer-centric approach by providing solutions that maximize revenues while effectively addressing our specific business and industry challenges. We rely on its expertise and have for many years enjoyed a mutually beneficial partnership.”
“Our solutions are aimed at keeping our customers ahead of the competition by using the latest technology,” said Guy Reiffer, VP Marketing and Partnerships at Starhome MACH. “Claro Peru and its customers benefit directly in their bottom lines thanks to our expertise.”
About Starhome MACH
Starhome MACH is now one company, with the combined power of two. With a workforce of over 400 people worldwide, and 300 customers globally, Starhome MACH is uniquely positioned to address the multi-dimensional challenges in the roaming market today.
At a time when subscribers’ expectations are increasing, roaming regulations and competition are impacting operator revenue margins, and technology interworking complexities continue to increase, mobile operators need an up-to-the-minute range of real-time technologies.
Starhome MACH’s combined strengths bring to market a unified set of solutions that provide one place to manage your wholesale and retail business, simplifying the tasks of the roaming department, whilst driving more business value from the network. The company has a wide range of network and cloud-based solutions integrated with complete business intelligence and business management.
The company’s three main offices are located in Switzerland, Luxembourg and India. It also has a worldwide network of support locations providing local support and professional services.