Moscow, Russia, 22-4-2014 — /EuropaWire/ — GMCS, a member of MAYKOR, has successfully passed the certification for Microsoft Dynamics CRM 2013, conducted by leading experts of Microsoft Business Solutions.
GMCS specialists have demonstrated a high level of functional knowledge, technology and mobile capabilities of Microsoft Dynamics CRM 2013 and the new licensing scheme.
Microsoft Dynamics CRM 2013 entered the Russian market at the end of last year. The product meets the latest global trends in sales and marketing; and offers flexible business solutions that correspond to the needs of modern business. Among such solutions: organize and support long-term relationships with customers and increase brand loyalty, communicate constantly with the client through smart mobile devices, integrate with social TV networking. Thus, customers have a tool to make quick decisions and act effectively in a highly competitive economic environment.
“Successful completion of certification confirms that GMCS has one of the strongest expertise on Microsoft Dynamics CRM and a high level of confidence from the vendor. We will continue to help companies discover new opportunities to improve their business, improve sales through new channels and services, maintain current and find new clients. Now we are working on the transfer of our solutions on the new version of the software, as well as the development of proposals in terms of cloud CRM-solutions” – says Svetlana Gudkova, director of Microsoft Dynamics CRM products, GMCS.
GMCS has been cooperating with Microsoft since 2004. The company has gold competencies for Enterprise Resource Planning (ERP), Customer Relationship Management CRM), Business Intelligence (BI), Collaboration and Content (C&C), and also a silver competency in the Application Development. CRM-projects are about 30 % in the practice of Microsoft products of GMCS. Today, GMCS offers its own CRM-solutions for public sector, multifunctional contact centers, telecommunication companies, oil and gas, and mining companies. Among the clients of GMCS such as Federal Property Management Agency, Yota, SkyLink, RUSNANO, Svyaztransneft, etc.