MOSCOW, 15-Aug-2016 — /EuropaWire/ — MAYKOR-BTE won Otkritie Bank’s tender for self-service machine (SSM) support. The outsourcing company received a support contract for the major share of the bank’s SSMs – more than 1,200 units in 15 Russian regions (about 200 locations).
According to the contract, MAYKOR-BTE will service the multi-vendor fleet of SSMs (ATMs, kiosks, and recyclers) by offering FLM and SLM packages (first and second levels of maintenance, including comprehensive technical support and repair). The maximum time for full service recovery within city limits is three hours, and in remote locations no more than 18 hours.
“Even in small locations, we have service technicians with extensive knowledge of the leading vendors’ equipment, including Diebold, NCR, Wincor Nixdorf, CINEO, UNICUM, Discovery, SAGA, and Nautilus. With added experience in managing federal maintenance projects, this enables us to fulfill the ultimate service requirements of the bank,” said Maxim Nikitin, Managing Partner of MAYKOR-BTE.
About Otkritie Bank
Khanty-Mansiysk Otkritie Bank is one of the largest full-service retail banks in Russia. The bank is one of the country’s TOP 20 largest financial and credit institutions based on its assets. It is one of the leading financial service providers for retail clients and small businesses. Its integrity is proven by the ratings of the international agencies Standard&Poor’s (В+) and Moody’s (B2).
Khanty-Mansiysk Otkritie Bank was established in November 2014 as the result of reorganization of three banks: Bank of Khanty-Mansiysk was merged with Otkritie Bank and Novosibirsk Municipal Bank. Khanty-Mansiysk Otkritie Bank is part of the Otkritie financial group, the largest private financial group in Russia (3.9 trillion RUB consolidated assets). As part of the Otkritie group, the bank focuses on serving retail clients and small businesses.
Khanty-Mansiysk Otkritie Bank operates under two brands. In the regions where the Bank of Khanty-Mansiysk brand has been historically popular, especially in the Khanty-Mansi Autonomous Okrug, the bank still operates under the same brand name. In the rest of Russia, it is known as Otkritie Bank. As part of the reorganization, Novosibirsk Municipal Bank became the “Municipal” branch of Khanty-Mansiysk Otkritie Bank.
Phone: +7 (495) 787 45 00 *125