Garanti BBVA Introduces Türkiye’s First End-to-End Digital Vehicle Loans for Individuals

Garanti BBVA Introduces Türkiye’s First End-to-End Digital Vehicle Loans for Individuals

(IN BRIEF) Garanti BBVA has become the first Turkish bank to offer fully digital vehicle loans for individual customers, expanding a service previously available only to companies and self-employed clients. The entire loan application process, covering nearly 40 automobile brands, can now be completed via smartphone without the need for physical documents. In addition, the bank has introduced the “My Vehicle” feature on its mobile app, allowing customers to manage all vehicle-related needs in one place. This innovation highlights Garanti BBVA’s commitment to simplifying the loan process and enhancing customer convenience.

(PRESS RELEASE) BILBAO, 21-Sep-2024 — /EuropaWire/ — Garanti BBVA has become the first Turkish bank to fully digitize its vehicle loan process for individual customers, expanding a service previously available only to companies and the self-employed. Now, individuals can apply for and obtain digital loans for nearly 40 automobile brands entirely through their smartphones, eliminating the need for any physical documents. This makes Garanti BBVA the first and only bank in Turkey to offer such a comprehensive digital loan service for retail customers.

Ceren Acer Kezik, Garanti BBVA Executive Vice President, highlighted the impact of this innovation, stating, “The digitization of vehicle loans has brought speed and ease to car purchases, aligning with the broader trend of banks streamlining their services in response to customer demand.”

In addition to offering fully digital vehicle loans, Garanti BBVA has introduced a new feature on its widely-used banking app, Garanti BBVA Mobile. The “My Vehicle” feature allows customers to manage all vehicle-related needs, including tracking transactions, expenses, and campaigns, simply by adding their license plate information to the app. This consolidation aims to simplify life for vehicle owners by integrating these services into one platform.

Having initially launched digital vehicle loans for business customers, Garanti BBVA is now extending the service to individual customers, allowing them to benefit from the same ease and convenience. “As a leader in digital innovation,” Kezik added, “we are committed to enabling individuals to complete their vehicle loan applications quickly and efficiently on their smartphones, a service that has already been well received by our enterprise clients.”

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SOURCE: BBVA